HEADER AND FOOTER COLOR

Hello,

I have problem with changing color in header builder and color on footer. And resizing the header doesn’t work for me either

Thanks.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

How do I give you access? because I tried what you recommended, but it still doesn’t work.

Thanks.

I am attaching a screenshot of my settings and problems with it.

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Hello,

Please make sure you are editing to the proper header. The default header is shown if none is set in the page settings: https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

Please insert the credentials into the private content under the message field. This is a confidential block and visible to our team only.

Hello,

I send you credentials. I hope you can handle it, it’s urgent. 🙂

Thanks.

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

I cannot enter the dashboard: https://prnt.sc/zh2qoe

Best Regards

I’ve tried that before and it didn’t help.

I am sending new credentials.

Thanks

Hello,

Please check Dashboard > Settings > General > site URL: if your site is https://… it should be the same URL there.
If it does not solve the problem, please provide login URL as wp-admin leads to nowhere.

Best Regards

Hello,

it’s okay now, thanks.

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

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