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Header Builder Shows empty

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  • #313487

    Rliera
    Participant

    Hello, I do not recall how to edit the logo in the mobile header. So I tried to go to Header Builder section but its empty. There are no buttons or anything to edit. Let’s start there. Login credential in private content.

    #313542

    Hello,

    I have logged into your website and you are using an old version of the theme.

    Please update Theme and Recommended plugins to the latest versions then check back.

    Regards.
    Xtemos Studio.

    #313680

    Rliera
    Participant

    Hello, I updated theme, all plugins and purge the cache…. logged out, logged in and still empty. Thanks

    #313681

    Rliera
    Participant

    Here is the screenshot

    Attachments:
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    #313759

    Hello,

    Your issue has been solved. I have deactivated all the 3rd party plugins from the site and activated only theme-required plugins and now the Header builder is showing fine. Please activate the 3rd party plugins one by one and check which plugin created the issue for you.

    Best Regards.

Viewing 5 posts - 1 through 5 (of 5 total)