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Header Builder with Mobile Menu it did not display menu on Mobile.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #594730

    dev.buulien
    Participant

    Hi Support Team,
    When i setup Header Builder with Mobile Menu it did not display menu on Mobile.

    Thank you

    #594933

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #594991

    dev.buulien
    Participant

    I have created a new page: https://buulien.vn/buu-lien-home-page
    I used Header Builder: Header Buu Lien.

    #595351

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    It looks like the access is wrong – https://take.ms/h2KZv, could you please update it?

    I await your response.

    Kind Regards

    #595564

    dev.buulien
    Participant

    Hi,
    Please try again.

    #595676

    Luke Nielsen
    Keymaster

    Hello,

    Seems that you have hidden that via your own custom – https://take.ms/Fjllp, https://take.ms/fVbx6. Either set the correct path for the icon – https://take.ms/M4hex – because the path looks wrong. https://take.ms/fh0kb

    Kind Regards

    #595934

    dev.buulien
    Participant

    I mean create a new page with a new Menu: I have created a new page: https://buulien.vn/buu-lien-home-page
    I used Header Builder: Header Buu Lien.
    When I click on Menu on Mobile it doesn’t work.
    Please see screenshot.

    Attachments:
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    #596083

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable it all back.

    Thank you in advance.

    Kind Regards

    #596253

    dev.buulien
    Participant

    OK, Please go on

    #596358

    Luke Nielsen
    Keymaster

    Hello,

    The issue is related to your customizations in the child theme, if we enable the parent theme, the problem is gone. Here is a video: https://take.ms/QWJpc

    Also, looks like you have 2 parent themes, leave the parent theme with the latest version.

    Kind Regards

    #596497

    dev.buulien
    Participant

    Thank you,
    What is the latest version of Woomart Core plugin?

    #596498

    Luke Nielsen
    Keymaster

    Hello,

    The latest version of the Core plugin should be the Version 1.0.44.

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)