I am using the Decor theme layout in the presets. None of the Headers I created using the Header Builder or selected from the presets are active on the site. They appear in the Frontend section but not on the site. Why did we buy this theme if we are going to spend a day on something this simple? I cleared the cache, tried it in another browser, and disabled the cache plugin. Unfortunately, the problem is the same.
If the issue persists, please share your WordPress login details and let me know which header you’ve created and set on your site. I’ll check it for you and provide a suitable solution.