Hello,
We are thrilled to have you join us. Thank you for choosing us!
We have 3 options for defining the header:
1. By enabling the “Make it default” button via WooDMart -> Header Builder.
https://monosnap.com/file/JIM8VD3rS6sRi5d3zixnLhwhAddhB2
2. Defining the header for the page itself through the “Custom header for this page” option that is in Dashboard -> Pages.
https://monosnap.com/file/3imkWNLCtHLXdle6dAsB3ryCiqpYKi
3. And the last is by setting the header for all pages via Theme Settings -> General.
https://monosnap.com/file/pfZoKzmPASVd9InpodKb1rST5gHFFr
So the conclusion is that you should check these fields and be sure that you don’t have activated headers yet.
If you are looking to explore other options of our theme, feel free to reach out to me at any time. I will be more than happy to assist you.
Kind Regards