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Header problem

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  • #343657

    charee
    Participant

    Hi,

    I installed the Woodmart Handmade theme, imported the demo content, but when I go to the Woodmart – Header builder I only get a blank page, and can’t change anything.
    Can you help me, what could be the problem?

    Best regards

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    #343675

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #343742

    charee
    Participant

    Thanks, I found the plugin that caused the problem. It was The Events Calendar.
    I don’t know if I will use this plugin in the future, because I need a calendar plugin, but this doesn’t meet my needs. But if you would like to solve this problem, just install the plugin for yourself to check.
    https://theeventscalendar.com/

    Best regards

    #343759

    Hello,

    As soon as you find the plugin covering your needs and if there are any problems, let us know, we will mutually try to solve them.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)