Home Forums WoodMart support forum hi, i’ve updated the theme, but i lost a lot of changes

hi, i’ve updated the theme, but i lost a lot of changes

Viewing 13 posts - 31 through 43 (of 43 total)
  • Author
    Posts
  • #362135

    Artem Temos
    Keymaster

    In this case, please, keep all external plugins temporarily turned off and send us your current admin access so we could check.

    #362757

    gisasrls15
    Participant

    hello?

    #362760

    Artem Temos
    Keymaster

    Hello,

    We have replied to you a few days ago.
    Please, keep all external plugins temporarily turned off and send us your current admin access so we could check.

    Kind Regards

    #363108

    gisasrls15
    Participant

    hi

    #363122

    Artem Temos
    Keymaster

    We tried to change one widget on your website but don’t see any errors https://gyazo.com/2e6f6e1cb27d55d3d00d59fc091725be

    #363380

    gisasrls15
    Participant

    the error in the picture keeps appearing for me and I cannot update the changes, the external plugins are all disabled and I logged in incognito

    Attachments:
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    #363524

    Artem Temos
    Keymaster

    Could you please record a short video so we can understand how exactly can we reproduce this problem? We changed the widgets but never saw it.

    Kind Regards

    #364073

    gisasrls15
    Participant

    Can you explain to me how I do that the maximum that can be attached is 2mb?

    #364076

    gisasrls15
    Participant

    provide me with an email address or a way to send files larger than 2mb

    #364088

    gisasrls15
    Participant

    video attached

    Attachments:
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    #364140

    Artem Temos
    Keymaster

    Hello,

    It seems to be a core WordPress problem not related to our theme. Try to install Classic Widgets plugin to fix this problem for now https://wordpress.org/plugins/classic-widgets/

    Kind Regards

    #364224

    gisasrls15
    Participant

    ok the problem with the widgets has been solved, but now in the product page the technical sheet with the attributes have disappeared and the reviews panel has again become a dropdown instead of being fixed

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    #364291

    Artem Temos
    Keymaster

    As we can see, you have some custom CSS that makes all the tabs opened but it doesn’t work correctly. Try to add the following line to this

    .woocommerce-tabs .wd-accordion-content {
    	opacity: 1;
    }

    Kind Regards

Viewing 13 posts - 31 through 43 (of 43 total)