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This topic contains 70 replies, has 2 voices, and was last updated by Aizaz Imtiaz Awan Aizaz Imtiaz Awan 2 weeks, 6 days ago.

Viewing 30 posts - 31 through 60 (of 71 total)
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  • #177848

    Hello,

    I saw the screenshots you attached and visited your website.

    1) For the bookings not working on quick view Unfortunately, we couldn’t help you with this because this is a third party plugin issue and this is out of our scope.

    You can try contacting ” woocommerce bookings ” plugin support for further help.

    2) I have changed the position of the brand on the product page to the left side. Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/2nCphQd

    Best Regards.

    #177918

    imane
    Customer

    Hello, thank you for changing the logo brand position. I justified it more to the left. It would be great if you can remove the grey hover on it when you pass with the mouse. (screenshot) thank you.

    I will open an other topic as I think I can’t upload more screens in this one, I need to fix some other design issues, I hope you can follow me there. My project is a bit different than normal e-commerce, but I’m quite sure I can make it with your theme.

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    #178020

    Hello,

    I saw the screenshot you attached. I have removed the box shadow on the hove from the product brand. Please clear the cache and check back.

    I have added the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS.

    .product-image-summary .woodmart-product-brands a:hover {
    box-shadow: none;
    }

    Best Regards.

    #178190

    imane
    Customer

    Hello thank you, it looks nice now, although I should work on brands logos to be in the same sizes. Can we please add the brand name to the sticky product, as it shows so empty without some data(either size or brand or both would be nice). (screen)
    And I really would like to exchange brand before title in all the shop, as my shop will be all about brands, and it’s important to show them before title. Can’t we do that with CSS?

    Lastly I really don’t know why I don’t have the Arrows on carousels sometimes. In the carousel in home page for exemple, I can’t add the arrows, and in this page too : https://ephoria.it/plans/
    and on this page : https://ephoria.it/product/my-shipment/ the carousels are so big and taking so much space. not like other carousels in the other pages. I know this page I created it myself, if you can rearrange the carousels to be similar to normal ones in size, would be great. thank you

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    #178229

    Hello,

    1) Please provide with the URL of the page to check it myself and help you out accordingly.

    2) Unfortunately, you couldn’t display the product brands before titles because, It requires customization and this is beyond our limitations and support policy.

    3) It seems you have set the product carousel to display 5 products that are why the arrows are not showing. I have enabled the arrows of one carousel on the “plans” page and its working absolutely fine on my end. Please make sure you have set the number of products to be displayed in the carousel from the edit module >> Items per page.

    Screenshot for Clarification: https://ibb.co/dcgMjYJ

    To adjust the height of the images you can define the height of images from the edit module >> Design >> Image size.

    Screenshot for Clarification: https://ibb.co/VLSHHbZ

    Best Regards.

    #178259

    imane
    Customer

    Ok arrows problem fixed. I attached the screenshot for sticky product, my question was if we can add brand name there. Don’t you have an advanced customization service ?
    Can you please remove the product counts on Size in the Filter on shop. I couldn’t remove it from widgets. thank you

    #178294

    Hello,

    1) I saw the screenshot you attached. Unfortunately, you couldn’t add the brand name there, It requires customization and this is beyond our limitations and support policy.

    2) I have removed the product count from the shop page widget area please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/cL3CXBY

    Best Regards.

    #178492

    imane
    Customer

    Hi how are you, can I please know from where I get “the related products”, in product page, and also the “you may like products”, can I change these titles ?
    thank you

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    #178497

    Hello,

    1) I saw the screenshot you attached. Please Go to Theme Settings >> Product page >> Show hide elements >> Related products.

    Screenshot for Clarification: https://ibb.co/G54wPy4

    2) To translate the related products you need to install and use loco translate plugin. And choose the correct path to translate the text as per your requirements.

    You can watch the video on how to translate strings using loco translate:
    https://www.youtube.com/watch?v=D3NsDdMzsls

    Best Regards.

    #178500

    imane
    Customer

    Hello, I wasn’t talking about translation. I didn’t start translation yet. I just want to write other thing than “RELATED PRODUCTS”. Also I don’t understand why sometimes I have the “YOU MAY LIKE PRODUCTS” and sometimes no. Are these products come from upsell products?
    I want to change the title “related products” to “add to your closet” and write it in lowercase not in capital letters. hope you understand my question. thanks

    #178509

    Hello,

    1) Yes, you may also like products that come from the upsells and our theme doesn’t influence this.

    2) As I mentioned in my previous reply, You could only change the title by means of translation with loco translate plugin by choosing the correct path.

    Best Regards.

    #178704

    imane
    Customer

    Hello, understood thank you. Wanted to know if there’s possibility to show just the brand name in the product page, as it is in carousels, and not the logo. Thank you

    #178776

    Hello,

    Sorry this is not possible.

    Best Regards.

    #178779

    imane
    Customer

    ok, no problem. in thank you page I have the side bar, I want to disable it(screen) but I don’t find the thank you page. can you guide me on how to remove the sidebar.
    I guess I can’t customize the thank you page using wp-bakery?
    thank you.

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    #178793

    Hello,

    Your issue has been solved please check your Thankyou Page now after removing the browser cache, I have edit the page and change the Sidebar Option for the page as Without as showing in this screenshot: https://ibb.co/CJfcrZd

    Result: https://ibb.co/SPwtf1M

    Best Regards.

    #178844

    imane
    Customer

    Hello thank you. Why I don’t find that thank you page in MY PAGES in dashboard, I just find this one : https://ephoria.it/thank-you/ , I would like to do some editing on it.

    #178918

    Hello,

    I have visited the URL you provided. There is no page for the thankyou on the dashboard because thank you page is default WooCommerce functionality. Unfortunately, we couldn’t help you with this because this is out of our scope.

    Basically it’s the checkout page that generates the thank you message after an order has been completed. I have made a demo video for you to understand it in a better way.

    Video for Clarification: https://jumpshare.com/v/da5yGK7tDV5RBjPY7CUg

    You should edit the wp-content/plugins/woocommerce/templates/checkout/thankyou.php file to make the changes in the Thankyou page as per your requirements.

    Best Regards.

    #178962

    imane
    Customer

    Well thank you for your last message. I downloaded Jumpshare. It’s great. I wanted to ask you if there’s is possibility to search by brand on the Ajax search, it’s so important.
    and if you offer an advanced paid personalization service ?
    thank you

    #178991

    Hello,

    You are Most Welcome.

    Unfortunately, you couldn’t use brands for search. Because It requires customization and this is beyond our limitations and support policy.

    You can use any third party plugin that better meets your requirements.

    As you know we do not provide paid service and complicated customization. Let’s keep the topic open, perhaps you would find one who would help you. In addition, you can place a project in the freelance sites, you would find the proper person quickly.

    Best Regards.

    #198864

    imane
    Customer

    hello, how you’ve been doing in these times.
    I have noticed that can’t I import all the homepages of demos in my wordpress dashboard, so that I can change homepage them if I want to. I have just 2 home pages demo in my pages, and in which, the header doesn’t change. Should i be changing the header also each time.

    For exemple I want to use this demo home page : https://woodmart.xtemos.com/demo-sweets-bakery/demo/sweets-bakery/ ,

    I want the header to be exaclty the same. but also keeping the official header I use for official homepage : http://www.ephoria.it. I don’t want to create header from scratch but importing the demos (e.g.sweets-bakery) headers.

    Is it possible ? and how to import other homepages to my pages in wordpress, I’m interested in this homepage : https://woodmart.xtemos.com/demo-fashion-colored/demo/fashion-colored/

    thank you so much

    #198905

    Hello,

    Our demo import has the option that you need to enable if you want to import all the pages.

    You can select the demo layout then import then all the pages related to that particular demo will be imported as well.

    There is no option in Theme Settings to import the headers separately. Please tell me which

    header you want to provide you with the export file.

    Best Regards.

    #199031

    imane
    Customer

    hello so you’re talking about the demo importer in the screenshot ? this one set one version, and it will change my actual homepage and theme settings. My questions was if possible import demo pages with keeping my actual classic demo. thank you

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    #199096

    Hello,

    Sorry it is not possible, but if you want to add some other of the demo pages on your site then I will add it for you one by one. Please share the demo pages URLs so I will add those pages manually on your site. But you can not import the demo separately on the same site.

    Best Regards.

    #199343

    imane
    Customer

    hey thank you so much, I see what you mean but I need at least one homepage that wold be completely different from the actual one, and that I can switch to when I want, I like so much these two : the fashion colored https://woodmart.xtemos.com/demo-fashion-colored/demo/fashion-colored/ homepage , and the sweet bakery : https://woodmart.xtemos.com/demo-sweets-bakery/demo/sweets-bakery/ homepage, can you please download them manually, and keep them in my pages, without changing the actual one. but I want them with their headers, as they are so beautiful with their respectful headers. thank you so much, you can name the headers as fashion color/sweet bakery
    this is the login : http://www.ephoria.it/wp-admin | login : admin1226 | password : nm#HuXhbTeeBo&nQEWnvRojF
    thank you

    #199576

    Hello,

    I have created pages on your website as draft and added the headers as well you can edit
    the pages according to your needs.

    Best Regards.

    #199754

    imane
    Customer

    hey thank you so much, I saw the sweet bakery homepage is good, I also tired the header. but the other one fashion colored looks like this : https://ephoria.it/fashion-color-homepage/ , I have the message : slider for alias fashion color not found, can you check please, thank you

    #199866

    Hello,

    You are Most Welcome.

    I have logged into your website and added the fashion color slider. You can use it according to your needs.

    Screenshot for Clarification: https://ibb.co/S6WdspF

    Best Regards.

    #201356

    imane
    Customer

    Hello, thank you for you help, I fixed a lot of issues with your help, I have little things to fix,
    1.I can’t change my main menu font, even tough I went on theme setting -> typography advanced -> I added main navigation links, but font doesn’t change. and also font in header with is in bold, I don’t know where to fix that, I’m sending you screenshot
    2. can you please deactivate counts on attributes widgets, it’s normaly off in widget area, but I still see them in shop
    3. Before and in your demo I used to see the category icons in shop header bigger, why I have them so little.
    4. I have some products that have only one picture, in shop page or carousels I can’t enter them clicking on the image of the product, why? for the others who have more than one image it’s working. same thing on mobile I can’t access the product clicking on it’s image, I should be clicking on it’s title, witch is not good.

    ephoria.it/wp-admin
    login : admin1226
    password : 1*xbq86!e1nK5n3MkDtWWF&7

    thank you so much for your assistance

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    #201629

    Hello,

    I saw the screenshots you attached.

    1) To change the main navigation font size you need to Go to Theme Settings >> Typography.

    Screenshot for Clarification: https://ibb.co/Xks1sjC

    2) To Change the size of category icons you need to add the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS.

    .hasno-product-count .category-nav-link .category-icon {
    max-height: 25px;
    }

    You can adjust the value accordingly.

    3) To Remove count from the widget you need to add the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS.

    .woodmart-woocommerce-layered-nav .count {
    display: none;
    }

    4) Could you Please provide the URL where these products are to check it myself and help you out accordingly.

    Best Regards.

    #201792

    imane
    Customer

    Thank you so much, I fixed other problems.
    1.As for Navigation font I checked it is always set as genath, but the theme doesn’t take it.
    2. For the clicking on products : you can check in these products : https://ephoria.it/shiny-blazer/ and https://ephoria.it/grey-blazer/ , if you try to access them from you can’t click on them, you should be clicking on title. it’s the same for all products on mobile.

    3. I have an issue on mobile right now, I don’t get why the site doesnt load on mobile, I guess it’s from Slider revolution I put some animation for images, but now I deleted all images in slider, and I still have problem can’t load on mobile.

    4. How can I remove add to cart from carousels grid (screenshot) as my products should be absolutely accessed because they go to a box, and add to cart on carousels makes them go cart. I need to remove it. thank you so much

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