Html block not showing product page

This topic has 34 replies, 2 voices, and was last updated 3 years, 5 months ago by Aizaz Imtiaz Awan.

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November 25, 2020 at 10:55 am #244593

Aizaz Imtiaz Awan
Keymaster

Hello,

I have tried visiting your website and was unable to visit because the maintenance mode is enabled.

Please disable the maintenance mode and provide the admin panel login URL of the website to check it myself and help you out accordingly.

Best Regards.

November 25, 2020 at 11:00 am #244601

Nasim
Participant

Hi I provide the Admin page url below

November 25, 2020 at 12:43 pm #244631

Aizaz Imtiaz Awan
Keymaster

Hello,

As I have mentioned in my previous reply the error is coming due to the " [html_block id="754"] "that you added after adding to the cart area in Theme Settings >> Product Page.

I have logged into your website and removed the HTML Block shortcode and the product page is working fine.

Screenshot for Clarification: https://prnt.sc/vpsvf4

Please try creating a new HTML block and then add to the area then clear cache and check back.

Best Regards.

November 25, 2020 at 12:45 pm #244633

Nasim
Participant

Many thanks. Really appreciate your help

November 25, 2020 at 12:55 pm #244635

Aizaz Imtiaz Awan
Keymaster

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

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