Home Forums WoodMart – Premium Template HTML Mobile optimized version unstable

This topic contains 39 replies, has 3 voices, and was last updated by Artem Temos Artem Temos 1 day, 21 hours ago.

Viewing 10 posts - 31 through 40 (of 40 total)
  • Author
    Posts
  • #293742

    Noire
    Customer

    Hello,

    I am using an Amazon fire kindle. I’m not sure how to upload it to my laptop or the cloud as wierd as that sounds.

    #293856

    Sorry, but we don’t have this device to test. Could you please check how it works on our demo with this tablet?

    #294150

    Noire
    Customer

    Sure. Is there a direct link to your demo?

    #294239

    Hello,

    Demo link: https://woodmart.xtemos.com/

    Kind Regards

    #294270

    Noire
    Customer

    On this device, your demo simply looks just like the mobile version of the desktop site. No change or optimization as with mine through the html block. Not sure how this helps.

    #294307

    To define a mobile device, we use the standard wp_is_mobile WordPress function, it seems that it cannot define your device as a mobile device, therefore it shows desktop content unfortunately we do not have a solution on how to include your device in the mobile list.

    Regards

    #298525

    Noire
    Customer

    Hello,

    That is wierd because when I use nitro pack it works perfectly on all mobile devices. I do not want to continue using nitro pack because it does not boost my site performance like wp rocket does.

    But it shows that this is not a problem caused by the standard wp_is_mobile WordPress function not being able to identify my device as mobile.

    There must be a way to fix this.

    #298556

    Hello,

    Sorry, but we don’t have a fix to this problem yet. It is a core WordPress function and our theme doesn’t influence it. Probably, nitropack uses some different mechanism.

    Kind Regards

    #299005

    Noire
    Customer

    Hi guys,

    I found a fix for this problem. I am sharing the link with you from WP Rocket documentation. It turns out their mobile cache does not include tablets, therefore they have a “helper plugin” to fix this.

    I just thought I would share it with you incase one of your customers complain about the problem, now you will have a solution for them.

    Also maybe you can consider adding this to your demo site. When I checked your demo site on tablet like you asked me to, it looked like the caching wasnt working there either.

    Cheers and thanks.

    https://docs.wp-rocket.me/article/708-mobile-caching

    • This reply was modified 1 day, 21 hours ago by  Noire.
    #299013

    Hello,

    We are glad that you found the solution. And thank you for sharing it with us.

    Kind Regards

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