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I have a problem with the product image

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #382116

    Makyvape
    Participant

    I have a problem with the product image
    A black background appears for images that have had the background removed

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    #382195

    Luke Nielsen
    Keymaster

    Hello,

    We appreciate your message!

    Could you please disable all plugins that are not related to our theme and provide us your admin access?

    Kind Regards

    #382207

    Makyvape
    Participant

    send

    #382266

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with the default WordPress theme (e.g Storefront)? Just to check whether the issue is with our theme or not.

    I await your response.

    Kind Regards

    #382274

    Makyvape
    Participant

    hmm

    #382350

    Luke Nielsen
    Keymaster

    Hello,

    Checking the issue on the default theme will help us determine where the error is coming from.

    If you don’t mind, can I check this issue on the default theme from your side?

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)