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I mistakenly make a refund request, Please Cancel my refund

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #294176

    Anonymous
    Inactive

    Hi, xtemos, I mistakenly make a refund request, Please Cancel my refund. I am sorry for that. Please reject my refund request. I need this theme badly

    #294280

    Hello,

    We have already confirmed the refund, you will have to purchase the theme once more.

    Best Regards

    #294326

    Anonymous
    Inactive

    When i purchase this theme by credit card before,but now this credit card invalid.Now i am using a new credit card.but now i want to transfer this refund into new credit card.How can i add new credit card?

    #294467

    Hello,

    Please contact ThemeForest support as we do not manage the user’s accounts. Actually, the funds should go back to the bank account, regardless of the car number, but anyway contact them and consult.

    Best Regards

    #294468

    Anonymous
    Inactive

    look theme-forest give me this mail which i attracted

    #294526

    Hello,

    It means that the refund has been suspended on the ThemeForest side.

    Best Regards

    #294687

    Hello,

    We have checked on our side and the refund has been already processed: https://prnt.sc/139rzot

    As soon as you get your money back, you will need to purchase the theme again.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)