I want the customer to be logged in before going to the checkout page

Hello,

How to make sure customers get a login warning before entering the checkout page. I have made the choice in WooCommerce according to the attached image. I configured it in WooCommerce settings and it works fine in other themes, but I have problems when I use Woodmart Theme and it doesn’t work as it should

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Hello,

You can find the options to configure that in Woocommerce > Settings > General/Account and Privacy.

If you have any questions please feel free to contact us.

Best Regards

Hello,

I have configured it as you described, you can see in the image that I attached to my previous request, but there is a problem and this problem only occurs in the woodmart theme belonging to xtemos, there is no problem with other themes.

Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

I’ve tried using the storefront theme and the login before checkout feature works fine. I tried activating the plugins one by one and had no problem with them.

Then I returned the theme to Mega Electronic Woodmart and the error occurred again, where the store didn’t ask for a login before checkout.

As I said that this incident only occurs in the mega electronic woodmart theme, but there is no problem with other types of themes with the same configuration, I suspect there is a bug in the mega electronic woodmart theme in that section.

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Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

[Hardi Aezar]

Here you go

• This reply was modified 2 years, 5 months ago by Hardi Aezar.

Hello,

Please try to enable this option: https://gyazo.com/c18bacc4ce07833257f675028510f574

WoodMart theme does not influence the Wooommerce functionality.

Best Regards

Of course, WoodMart can have influence of Woocommerce functionality.

Because, as I previously stated, your theme is capable of doing that.

Additionally, this mistake happens in the Mega Electronic theme ONLY, other WoodMart themes work fine.

Hello,

Please apply this patch: 471689. You can find this the details in this manual: https://xtemos.com/docs-topic/automatic-patcher/

If you have any questions please feel free to contact us.

Best Regards

Thanks, It solved.

You are welcome! We are here to help.

Wish you a wonderful day!

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