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Image hotspot issue with illustrator

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • #339237

    kilimats
    Participant

    Is this a know issue where the iamge is duplicate each time a hotcpot is added? i am also not able to move the position of the spot since it only show on the front end, see video in private

    #339257

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #339931

    kilimats
    Participant

    My bad, i was using a plugin called MULTIPLE THEME that was conflicting, I changed some settings to fix the issue

    #340002

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)