Import AJAX problem

When I Activate the “Base Data”. It shows the message below:

“Import AJAX problem. Try to disable all external plugins and check the problem with your hosting provider. If it will not help, contact our theme support for help.”

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Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

As you are getting the error “Import AJAX problem” while importing base content.

You might miss something or install the theme in an improper manner. Kindly read and follow the below documentation for an appropriate installation:
https://xtemos.com/docs/woodmart/installation-process/
https://xtemos.com/docs/woodmart/requirements-wordpress-set/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case if it still displays that error then deactivate all the third party plugins and provide your admin login details.

Best Regards.

We intsalled the theme followed by the documentation, but it doesnt work for us. It shows the same error import ajax problem, Kindly fix the issue as soon us possible

Hello,

Please make a fresh install by reinstalling WordPress and make all the requirements for the theme.

And tell me then we will import the demo for you.

Regards.
Xtemos Studios.

Ok we will share you the credentials, after reinstalling the wordpress.

Hello,

Ok we will wait for your next reply.

Best Regards.

As a request we have reinstalled the wordpress, kindly install the theme for us and fix it.
We have attached wordpress and server credentials below

Is there any update?

Hello,

Please share the theme purchase code in the Private content area to let me assist you further.

Best Regards.

Shared the required data

Hello,

You have activated your code on more than 3 domains please delete some domains by clicking the link mentioned in the message.

Screenshot for Clarification: https://gyazo.com/6704c7e775dab69980c1f9da9dda14f1

You can find it under WoodMart >> Theme License.

Best Regards.

we have removed a domain as requested.

Hello,

Your issue has been Resolved. The demo is successfully imported on your website.

Regards.
Xtemos Studios.

Ok, Thanks.

Hello,

If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day :-)

Topic Closed.
Best Regards.

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