infobox carousel not working on mobile

Hello. Please check why the infobox carousel not working on mobile. They are showing under each other instead of carousel.

photo attached

Attachments:

You must be logged in to view attached files.

you sent me this code before to make the vertical tab titles under each other. maybe this crashing it?

@media only screen and (max-device-width: 768px) {
.vc_tta.vc_general.vc_tta-style-classic.vc_tta-tabs-position-bottom .vc_tta-tabs-list, .vc_tta.vc_general.vc_tta-style-classic.vc_tta-tabs-position-top .vc_tta-tabs-list {
display: grid;
}
}

Than please send me a good one.

Hello,

It is already showing fine in the carousel, please check the site after removing the browser cache. It should work fine: https://ibb.co/HDL8Zgg

Best Regards.

I have checked in 3 iPhone (1 iPhone 6, 1 iPhone X, 1 iPhone 12), after cache clear and private browser and still have the issue. One of the phone never opened the site before. Can you please check on iPhone?

Hello,

Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

If the problem continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website then we will troubleshoot with theme plugins.

Regards.
Xtemos Studios

The problem beacuse of the code you sent me before.

@media only screen and (max-device-width: 768px) {
.vc_tta.vc_general.vc_tta-style-classic.vc_tta-tabs-position-bottom .vc_tta-tabs-list, .vc_tta.vc_general.vc_tta-style-classic.vc_tta-tabs-position-top .vc_tta-tabs-list {
display: grid;
}
}

Please send me a working code, which solve the issue on mobile – photo attached.

Attachments:

You must be logged in to view attached files.

Hi,

1. We have checked your site on iPhone device and infobox carousel looks normal on it. Please, check the screenshots:
Chrome: https://prnt.sc/13ducma,
Safari: https://prnt.sc/13duez7

2. Custom CSS code you’re referring to is changing “vc_tta-tabs-list” HTML element which is located in another section, and not a part of the tabs content or carousel (screenshot https://prnt.sc/13dupih). If you want a replacement for this code, please provide a topic link reply where we provide this code for you.

Kind Regards

[Author]

Posts