Information box – SVG image

Hi, Xtemos.

I have the same problem with information box SVG image – https://xtemos.com/forums/topic/svg-information-box-2/

How to solve this problem?

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Hello,

Please try to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”50″ height=”50″ attributes to your

Then you will need to re-upload your icons in the WordPress Dashboard.

Regards. Xtemos Studios.

All svg files with height and width attributes

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Hello,

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Regards.
Xtemos Studios.

Thanks, please check it

Hello,

Sorry but your website is not working please make sure it is working to check it me and help you out accordingly.

Best Regards.

Please add the following string to the hosts file:

Hello,

I have visited your website.

It seems that file_get_contents function for URLs is disabled on your server.
You need to contact your provider and ask to enable this option.

Regards.
Xtemos Studios.

Hi. I contacted hosting support, they checked this feature, it is enabled.

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Hello,

As we see the links you provided with SSL. But the SSL is not configured on your website.

Please install SSL on the website then check back.

Best Regards

Please check update

Hello,

SSL is still not configured properly. Please make sure to configure it properly then check back.

Best Regards

Please, take a look. All done

Could you please send us your FTP access so we can check?

Please check it:

There is some problem with the file_get_contents function https://monosnap.com/file/N0OcBY2r2TxRnbmqxrm9T14ebxOlH7
Please, consult with your hosting provider for help on this matter.

The hosting provider has confirmed that everything is working correctly on the server.

Svg images are displayed correctly everywhere, but except information boxes

But as you can see, the problem is not about the SVG but about the file_get_contents function that takes the SVG file content. It can’t complete the request because of the wrong configuration of SSL on your server and it is clearly stated on the error. You can enable WP_DEBUG and see the error on your website. There is nothing that can be done from our end to fix this.

After renewing the certificate, it worked.

We are glad that you sorted it out. Let me know if you need any further assistance.

Have a nice day!

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