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Instagram API Not Generated

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • January 31, 2023 at 10:31 pm #439373

    sanamehar39
    Participant

    Hello i connect My instagram Business page with Fb page after that i was to connect Instagram but failed i try many time but not to do. please help me to solve this issue

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    February 1, 2023 at 1:19 am #439380

    Elise Noromit
    Member

    Hello,

    This isse is caused on the side of Instagram/FB not by our theme. Please check the settings.

    Please read and follow the instruction on how to configure that: https://xtemos.com/docs-topic/how-to-setup-instagram-api-2/

    If you have any questions please feel free to contact us.

    Best Regards

    February 1, 2023 at 9:22 am #439443

    sanamehar39
    Participant

    Hello I follow the same guidelines but still failed and face same error please help me to solve this problem

    February 2, 2023 at 3:04 am #439724

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    February 3, 2023 at 9:14 am #440124

    sanamehar39
    Participant

    Please check

    February 4, 2023 at 3:39 am #440355

    Elise Noromit
    Member

    Hello,

    I have connected the page which was configured properly on FB side: https://prnt.sc/WNyU43tBir1y

    Please check the settings there.

    If you have any questions please feel free to contact us.

    Best Regards

    February 5, 2023 at 9:16 am #440546

    sanamehar39
    Participant

    cant find screenshot

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    February 6, 2023 at 1:36 am #440605

    Elise Noromit
    Member

    Hello,

    I have connected the page and it works: https://gyazo.com/3a3244a6458cfeb2e5591d980401f584

    Please check the settings of FB.

    Best Regards

    February 7, 2023 at 9:23 am #440976

    sanamehar39
    Participant

    Still face error same and still not connected

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    February 9, 2023 at 1:46 am #441525

    Elise Noromit
    Member

    Hello,

    Please apply this patch: 380399 You can find instructions and details here: https://xtemos.com/docs-topic/automatic-patcher/

    If you have any questions please feel free to contact us.

    Best Regards

    February 9, 2023 at 9:42 am #441598

    sanamehar39
    Participant

    Patchoption not avaliable in basel theme

    February 10, 2023 at 2:47 am #441884

    Elise Noromit
    Member

    Hello,

    Sorry, my mistake.

    Could you kindly provide the access to my Facebook account? Please insert the access to the Private content area it is confidential.
    Please try to deactivate two-factor authentication.

    Best Regards

    February 10, 2023 at 7:47 am #441926

    sanamehar39
    Participant

    Please its a humble request done it as soon as possoible beacuse i want to live ths website on sunday

    February 10, 2023 at 7:59 am #441927

    sanamehar39
    Participant

    Hi Instagram API Connect
    Finally after so many trying

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    February 11, 2023 at 2:21 am #442195

    Elise Noromit
    Member

    Hello,

    This is Woocommerce functionality and Basel theme does not influence this.

    Please contact PayPal support on this issue, perhaps something is wrong with your account.

    Best Regards

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