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Instagram has returned invalid data notification.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #163831

    sourov
    Participant

    Instagram has returned invalid data notification.
    https://prnt.sc/qcdtyc
    https://prnt.sc/qcdu7b
    now, how can I show my Instagram feed ?

    #163865

    Hello,

    I have test your site, currently you are using an old version of theme and outdated theme required plugins.

    Kindly update the theme to the latest version and plugins as well. After updating theme and plugins compare the settings with our documentation: https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

    Best Regards.

    #164230

    sourov
    Participant

    how can I update the theme and how can I update the premium plugins?

    #164250

    Hello,

    To update the theme follow the below documentation:
    https://xtemos.com/docs/woodmart/update-theme-2/

    You can update the plugins in Appearance > Install plugins. If you have any problems (these problems are often caused by the host security or size max size limitations) you can upload and install via Dashboard > Plugins or FTP.

    1. Make the full backup of your site.
    2. Deactivate and delete the current version in the Dashboard > Plugins.
    3. Upload the new version from your portfolio on this forum.
    4. Upload and install in the Dashboard > Plugins.

    Best Regards.

    #164597

    sourov
    Participant

    how can i make full backup and how can i use it if any problem happens?

    I want to set the maximum category on the page and a button to show the rest of the category.
    https://prnt.sc/pkwmq2
    and when visitors come & click on that button the rest of the category will visible.
    https://prnt.sc/pkwnwc

    is it possible on this new version ?

    #164620

    Hello,

    To take a whole site backup you can use BackUp WordPress Plugin.
    Here is the link for plugin:
    https://wordpress.org/plugins/backupwordpress/

    I have seen your screenshots, there is no such option to add a button like in your screenshot to display the other rest of the category.
    But you can add further categories as sub categories of a specific category and then add further categories accordingly in those sub categories.

    Best Regards.

    #165440

    sourov
    Participant

    if my support period is over then will I be able to log in to this site and see my previous Forum Topics and download the premium plugins?

    #165479

    Hello,

    Yes, you can login to site and check your previous topics and download the premium plugins from our forum even after expiring the support period.

    Best Regards.

    #165692

    sourov
    Participant

    you have to log in to see the problem.

    #165693

    sourov
    Participant

    please let me know how can I fix it.

    #165732

    Hello,

    Your problem is resolved. Actually from the row settings “Default” option was selected in your home page. When I choose “Stretch row and content(no padding’s)” for “Row Stretch” inside row settings it get fixed.

    Screenshot for clarification: https://jmp.sh/xwiqU58

    You can check your homepage after clearing your site and browser cache, Now there is no empty space in the left and right of Instagram row.

    Kind Regards.

Viewing 11 posts - 1 through 11 (of 11 total)