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Install Theme-parent folder zip

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  • Author
    Posts
  • #40763

    sugi1119
    Participant

    Hi,

    I need your help.
    I just bought the theme: Basel and downloaded all files.
    I cannot install theme parent zip folder from Appearance > Theme> Add new.
    WP shows an error message: Are you sure you want to do this? and unable to upload the folder.
    I tried with the other theme that I purchased before from Themeforest and the one was successfully installed. I also tried to install only Basel child theme zip and it was also installed successfully. Only I have an issue with parent theme zip.

    I tried to release all cache and deactivated all plugins. But still, I cannot install Basel parent zip folder.
    If this issue is your out of scope, please advise so. (I may need to ask Themeforest?)

    #40780

    sugi1119
    Participant

    Please ignore my question regarding installation.
    I just installed from un-zip folder to wp-contents folder.

    Thank you.

    #40804

    Artem Temos
    Keymaster

    Great, we are glad that you have found the solution. Contact us if you have any additional questions or concerns.

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Viewing 3 posts - 1 through 3 (of 3 total)