issue after theme update

Hello,

slider revolution have a empty space left, how can I removed that?
see image

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

hello, when I switch to the parent theme is this issue solved. but then we another styling issues.
But can we use the child theme and solved the main issue of this topic?

Hello,

If the child theme shows the problem, it means something in customization is wrong. Now I am checking the slider I do not see any problems: https://gyazo.com/dd55e11d4ddf99f650a5b9b0e29eb3a4

Please advise how I can reproduce this and other problems, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello

You can do anything, https://dev.pflex.eu/wp-admin/ is test location for development.
So go ahead and let me know.

when you switch to child theme you can see the slider issue with empty space.

Hello,

Please make the full backup of your site and update the theme and plugins in Appearance > Install plugins.

Let us know if the problem remains.

Best Regards

we update everything and activated the child theme, the issue is again left from the slider revolution.

Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

yes, when I activated storefront then slider looks very well and ok!

Hello,

I have submitted the case to our development department and we will get back to you soon.

Best Regards

Okay, thanks for your feedback.

Hello,

The problem is caused by the section settings: you have set stretched width in the section, please set “default”

https://prnt.sc/wsHRSat-Gy9n and https://prnt.sc/3Tv33KzTd5iJ
You can extract the rows from the section alternatively: https://prnt.sc/7JXgcUwCJrts and https://prnt.sc/XpHppdyeysaX

Best Regards

thanks!

You are welcome! We are here to help.

Wish you a wonderful day!

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