Issue Assigning HTML Block to Mega Menu
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Hello.
We are noticing an issue when we try assigning an HTML Block to a menu item. When we add a new menu item, the ‘Custom fields [for theme]’ section does not appear (see attached image). However, this section does appear on menu items that were installed with the theme.
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Hello,
Do you have sub-menu items for the menu items which you choose the HTML block, if you have, delete them. Your menu should be all items one lever without sub-menu.
Best Regards
Hello,
No, there are no sub-menu items. The menu item is a one level menu item. Please see attached screenshot.
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Hello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area
Best Regards
We are working on a brand new, never touched theme install. We deactivated all plugins and switched back to the parent theme and the the problem still persists. We have provided access in the Private Content area.
Please advise.
Hello,
Your mega menu blocks work well: https://gyazo.com/5c16bdc72749925edbf54a7c5d3ef98f
Follow this instruction to edit or create yours: https://xtemos.com/docs/woodmart/create-menu-2/
Best Regards
Hello.
Yes, you are correct they are functioning as designed on the front end of the website. However in the dashboard, the settings that appear under “Custom fields [for theme]” in the menu item are not appearing for any newly created menu items.
Please see the following video: https://advancedbreast.developwithrgb.com/wp-content/uploads/mega-menu-issue-in-dashboard.webm
Hello,
You need to save the menu as soon as you have added a new item, please try again.
Best Regards
.
