ISSUE WITH 2NDARY MENU – COMPATIBILITY WITH WPML (and not working on mobile)

Hi,

As shared in another thread, the 2ndary menu, though proposed, does not work on mobile.

In addition, indeed, it’s not considered by WPML.
https://snipboard.io/ARmbzO.jpg

In Header, 2ndary is linked with a certain menu. This menu is synchronized and translated within WPML.

Any comment / suggestion on your side?

Kind regards

Hello,

The secondary menu is not responsive. Usually, it is used for a couple of additional items. It is translated as any WordPress menu in WPML. You need to translate all the items and then synchronize: https://wpml.org/documentation/getting-started-guide/translating-menus/

If you have any questions please feel free to contact us.

Best Regards

Hello,

1. Being responsive, nowadays, is “must have”, no?

2. As written above, menus are synchronized, so, I don’t understand your comment.
Maybe you need a fact? Here it is:
https://snipboard.io/NYKMUH.jpg

Waiting for your feedback on the 2 points

Kind regards

Hello,

One and the same header cannot have more than one Mobile menu. The main menu is responsive.

The second point is that all the menus created in WoodMart are translated in WPML in a common way.

Best Regards

Hello,
OK, 2ndary menu is proposed on mobile, though non responsive.
Re. this 2ndary menu, sorry, it’s on desktop, synchronized, and not working. You have all the evidence.
Time out
Bye

Hello,

Please provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

Best Regards

Hi,
Credentials below
This is staging site, everything is allowed.
You will notice that it does not work, tough all non-essential plugins are desactivated.
Kind regareds

Hello,

I see the only the main menu in the header and it works correctly: https://gyazo.com/d0c5a235d7c4d76f57d49686bf6eb91f

Please describe the steps to reproduce the problem and provide screens.

Best Regards

Hi,

??

As written, this is about the secondary menu, not the main one as you looked at.

To see the issue, you can refer to the first message above, and this image:
https://snipboard.io/ARmbzO.jpg

On top, the original version. Below, the translated one.

To reproduce the issue, simple:
go to store:
https://woocommerce-477426-1641986.cloudwaysapps.com/boutique/

On top, within menu, you see the red horizontal bar made with 2ndary menu, and here with product categories, and in original language (French).

Then, switch to English, by clicking on top left icon.
And the red bar with the product categories has disappeared.

Kind regards

Hello,

You have set different headers for the different translations: https://gyazo.com/086c1efec777d71fac89ab4cc0b48807 and https://gyazo.com/eabe5e5d8a45e49e642af03436d16315

https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

Please check this article as well: https://xtemos.com/docs/woodmart/faq-guides/translate-header-wpml/

Best Regards

Hi,
???

The problem again:
https://snipboard.io/kg1ACT.jpg

When you compare original and translated, hamburger menu is translated, Search is translated, Contact me is translated …. BUT THE 2NDARY MENU (in red bar) IS NOT VISIBLE AND NOT TRANSLATED in translated version !!

Again, this is staging site, so, make it happen and then explain how you did. It = have, on shop page on desktop, the 2ndary menu present and translated from French to English

Kind regards

Hello,

Please set the same header for both translations.

Then I will check the menu.

Best Regards

Hi,
This is the solution. Finally
Sorted out
Thank you
Kind regards

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

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