Issue with Data Layer in Checkout – WoodMart Theme

Hello,

I’ve been experiencing some issues with Google Tag Manager and the data layer provided by the theme during the checkout process.

When running Google Tag Manager in debug mode and placing an order, no “purchase” event is detected on the thank you page. However, when I switch to a default WordPress theme and perform the same operations, Google Tag Manager correctly tracks all the necessary data.

https://www.spaziouomotaglieforti.it/
https://www.heyrun.it/
https://www.victoriastore.it/

This issue occurs on three different WooCommerce websites using the WoodMart theme. Is this a known issue? Is there a way to resolve it?

Thank you for your support.

Hello,

Could you please record a video of how it works with the default theme? We will do the same with WoodMart and check what is different.

Kind Regards

[Author]

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