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Issue with Discount Table Visibility, “Buy Now” Button, and Cart Navigation

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #612827

    aimanryache
    Participant

    Dear Support Team,

    I am encountering several issues with my WoodMart template, and I would appreciate your assistance in resolving them:

    Discount Table Not Visible:
    I have configured the discount table settings for my products, but the table is not displaying correctly on the product page, as shown in the attached screenshots. For reference, I have included an example of how the discount table should appear versus how it currently appears on my website.

    “Buy Now” Button Customization:
    I would like to customize or rename the “Buy Now” button to better suit my website’s language (Arabic). Could you please guide me on where I can modify the button text and behavior?

    Cart and Checkout Navigation Issue:
    When I click on “View Cart” or “Proceed to Checkout,” the page does not redirect to the appropriate pages. Instead, it reloads the current page. Could you help identify what might be causing this issue and how to fix it?

    Additional Information:

    The primary language of my website is Arabic.
    I have attached screenshots for your reference.
    Thank you in advance for your assistance. Please let me know if you need further details to resolve these issues.

    Best regards,

    Attachments:
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    #612963

    Hello,

    01. Please follow this guide and configure the dynamic discount:
    https://xtemos.com/docs-topic/dynamic-discounts/

    02. Navigate to Theme Settings > Single Product > Buy Now and check the settings. You can use the loco translate plugin to change the text.

    For more information please read the theme documentation here:
    https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

    03. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Best Regards

    #613171

    aimanryache
    Participant

    Dear Support Team,

    Thank you for your prompt response.

    Regarding point 1 (Discount Table Not Visible):

    I have followed the guide you provided for configuring the dynamic discount (https://xtemos.com/docs-topic/dynamic-discounts/), but I am still facing the same issue. The discount table is not displaying correctly on the product page. I would like to note that these were already my previous settings before contacting you.

    Regarding point 3 (Cart and Checkout Navigation Issue):

    I have deactivated all third-party plugins and activated only the theme-required plugins, as you suggested. However, the issue persists. When I click on “View Cart” or “Proceed to Checkout,” the page still reloads the current page instead of redirecting to the appropriate pages.

    Regarding point 2:

    Your proposed solution was sufficient, and I was able to customize the “Buy Now” button successfully. Thank you for your assistance.

    Could you please provide further guidance on points 1 and 3?

    Thank you for your continued support.

    #613172

    aimanryache
    Participant

    Regarding the “Loco Translate” plugin, on my site I will be translating from Arabic to English, meaning the primary language is Arabic. I will be using the “WPML” plugin. Will there be a conflict between the two plugins?

    Thank you for your assistance.

    #613368

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #614401

    aimanryache
    Participant

    I sent it to you

    #614678

    Hello,

    Your issue has been solved. I have setup the theme translation on your site. Please check the site now after removing the browser cache.

    Best Regards.

    #614731

    aimanryache
    Participant

    Hello,

    Thank you for your assistance, but unfortunately, the issues have not been resolved. I have cleared my browser cache and even tried using a different browser, but the problems persist.

    “Buy Now” Button Translation: The “Buy Now” button is still not translated into Arabic.
    Proceed to Checkout Issue: When I click on “Proceed to Checkout” in the cart, it still redirects me to the homepage instead of taking me to the checkout page.
    Discount Table Not Visible: The discount table is still not displaying correctly on the product page, even though I have double-checked all the settings as per your guide.
    Could you please look into these issues again?

    Thank you for your continued support.

    Best Regards.

    #614918

    Hello,

    1. The buy now button is already translated on the site: https://ibb.co/YZ3Yc2R

    2. The cart and checkout pages are not working because you have not selected the any pages from Woocommerce >> Settings >> Advanced >> https://ibb.co/hD3snFM

    3. The discount table is not showing because you are using the custom layout for the single product page and you have not added the Product dynamic discount table widget in the layout, I have added that widget now the discount table is showing fine at the end of the page, you can set it and change the discount table position by editing the layout: https://ibb.co/rxFdMVk

    https://xtemos.com/docs-topic/single-product-page-builder/

    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)