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Issue with linked variations
- This topic has 5 replies, 3 voices, and was last updated 2 years, 6 months ago by
Elise Noromit.
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May 13, 2023 at 11:29 am #466632
[email protected]ParticipantHello, there is an issue with the linked variations, I think it appeared after the recent updates, because I had the same setup before and haven’t noticed this issue.
The issue is that when you have linked variations of 2 attributes (flavor and size in my case), the links are incorrect.
This makes the navigation between linked variations with 2 attributes impossible.
More information in the private section.
May 14, 2023 at 11:08 pm #466830
Elise NoromitMemberHello,
I am checking the product and when I go to 150g, I get to 150g, and the same for 300g. Could you kindly provide the step-by-step actions to reproduce the problem? https://gyazo.com/c786aff463db99feec32fc9ccfc57e6a
Best Regards
May 15, 2023 at 2:01 am #466865
[email protected]ParticipantHello,
Please see the link with the video in the private section.
The issue is when you are on one flavor and select a different size. Between flavors of the same size, the buttons are correct, as you showed, but when you change the size from 300 to 150, you notice that the selected flavor changes and this is what the issue is about.
I hope you can see it in the video.
May 15, 2023 at 8:29 pm #467111
alex-7818ParticipantI have the same problem. Also after the last update. Now, when switching to a certain color (1 attribute in the variation), the value of the second attribute in the variation also changes.
Also, I noticed that it used to be possible to display options by sorting by attributes (for example, first white, then gray, then black). Now they are displayed in random order in different products.May 16, 2023 at 11:38 pm #467466
Elise NoromitMemberHello,
Sorry, please disregard the previous message.
Our developers are working on this issue and they would provide a solution soon.Best Regards
May 17, 2023 at 2:44 pm #467687
Elise NoromitMemberHello,
Please apply patch 467638 you can find our manual here: https://xtemos.com/docs-topic/automatic-patcher/
If you have any questions please feel free to contact us.
Best Regards
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