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Issue with Templates for Woodmart Theme
- This topic has 7 replies, 2 voices, and was last updated 3 years, 11 months ago by
Elise Noromit.
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AuthorPosts
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October 14, 2021 at 10:26 pm #325276
behladesignParticipantWe have issue with the drop down menus not working. We are running the latest version of the Woodmart theme and have a child theme for customizations. See ss.
We also have alerts in the WooCommerce status to update the cart templates. With a premium theme, the author usually provides updates for this.
For the other updates, we are not using any of the plugins for the site: Elementor, Contact Form 7, etc.
Please let us know how can resolve these issues.
Attachments:
You must be logged in to view attached files.October 14, 2021 at 10:47 pm #325283
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
1. You need to create mega menu blocks in HTML blocks https://xtemos.com/docs/woodmart/html-blocks-2/ then add these blocks to the menu items and remove sub-menu items. Here is the manual on configuring mega menu: https://xtemos.com/docs/woodmart/create-menu-2/
2. I see the current drop-down menu does not work and it should.
Please deactivate all the plugins except these ones:Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme.If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Please deactivate and delete CMB2 and Redux plugins, they were used in 4.++ version and starting from 5+ versions are no more needed and often cause conflicts.
Please update the WoodMart core plugin. This is a theme functional plugin, it is essential and should be always updated.
Regarding in any case, your site would work correctly and our development team will add the updated templates in the nearest update.
If you have any questions please feel free to contact us.
Best Regards
October 14, 2021 at 11:28 pm #325284
behladesignParticipantThanks, what about the template overrides issue mentioned previously?
We also have alerts in the WooCommerce status to update the cart templates. With a premium theme, the author usually provides updates for this.
For the other updates, we are not using any of the plugins for the site: Elementor, Contact Form 7, etc.
Please let us know how can resolve these issues.
October 15, 2021 at 9:11 am #325379
Elise NoromitMemberHello,
Thanks, what about the template overrides issue mentioned previously?
Please clarify what you mean please, have you tried to deactivate the plugins as suggested in #2? Please follow all the instructions and delete unnecessary plugins.
We also have alerts in the WooCommerce status to update the cart templates. With a premium theme, the author usually provides updates for this.
We will add the updated templates to the nearest update, meanwhile, your current updates are workable and would not cause any problems.
If you have any questions please feel free to contact us.
Best Regards
October 19, 2021 at 11:11 pm #326412
behladesignParticipantTemplates are used for WooCommerce. In the status, it shows there are templates that need to be updated. https://soilscapesolutions.com/wp-admin/admin.php?page=wc-status
October 19, 2021 at 11:18 pm #326414
Elise NoromitMemberHello,
These templates would be updated with the nearest update. Meanwhile, your site would work correctly with the current templates. Please do not worry, it is just a warning.
Best Regards
October 20, 2021 at 12:08 am #326443
behladesignParticipantThanks, do you know when the updates will be released? We want to clear the error as they might cause issues with WooCommerce.
October 20, 2021 at 9:16 am #326531
Elise NoromitMemberHello,
The new update may be released within a few weeks, I cannot you tell exactly, please do not worry, the site would work properly with the current templates.
Best Rerards
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