issue with theme

its very disappointing for me your support person close my request without answering all thinks i ask him many time but i don’t know why he did this please resolve my issue

1. how to Wishlist icon under the product description for every product in cart. So users can save item to wish list and then delete the item from cart if they want.

2. please also let me know why the quick view icon not showing on mobile view shop products

3. please check i add a header banner and but when coming in the home page its show the option which i add on the header banner for 1 second but then it disappears can you check and fix this issue? and this is happeing because of G translter or any other translter plugin i was using please resolve why this happen.your theme is very big then why its not supported to any translater like google translter plugin or g translater plugin?

Hello,

We are sorry you are disappointed. I have provided reply to your topic and closed this, please check and go to the second page: https://xtemos.com/forums/topic/different-header-for-different-categories/page/2/

I closed it as it is two long and one topic, has different issues. As the result, the topic is longed for, shifted two pages and you did not find the response. Thus I closed it so that you could open a new one for better mutual convenience.

1. You can enable the Wishlist in the Theme Settigns > Shop > Wishlist.

2. Quick view is not applicable on mobile as it does not have space enough.

3. Please deactivate all the plugins not related to the theme and check again.

If you have any questions please feel free to contact us.

Best Regards

can you tell me please how to add a wishlist icon on the cart page please is really important.

2nd thing can you tell me about the filter i want the filter on the desktop is always visible but on mobile I want its to show when i click on the filter button how it’s possible.

can you add an option in any way i can add quick view on mobile view as well its important

Hello,

Sorry for the delay.

If you want to add the wishlist only on the cart page, you need to create a separate header in the Header builder: https://xtemos.com/docs-topic/create-new-headers-with-header-builder/

Then add all elements as per your needs: https://xtemos.com/docs-topic/how-to-add-and-edit-builder-elements/

And finally set this header for the cart page: https://xtemos.com/docs-topic/how-to-set-different-header-for-specific-page/

As for the filters, we would suggest to set the hidden sidebar as shown on this demo: https://woodmart.xtemos.com/shop/?opt=hidden_sidebar

You need to add all the widgets to the Shop page widget in Appearance > Widgets.

Then enable the hidden sidebar in the Theme Settigns > Product Archives > Sidebar.

In case, you want to set it only for the mobile view, you need to create and enable the preset for the mobile view only: https://xtemos.com/docs-topic/theme-settings-presets/

If you have any questions please feel free to contact us.

Best Regards

sorry but you didn’t get y point i want the wishlist to show with every product on the cart page?

Hello,

Unfortunately, there is no option. The Wishlist will have the same content on all the pages, thus if you add the icon to the header, you will achieve the purpose.

Best Regards

http://www.andanni.com/ can you check what the issue is with your theme its not showing my pictures and its duplicate all images in the gallery a lot of time why its happening even i deactivate all plugins but still the same issue its duplicate one image in gallery more then 8 times in gallery and even the pictures now not showing just blank

also the filter i add but when i click its showing from top to bottom in mobile i want when click on filter its show on side bar same like that https://woodmart.xtemos.com/shop/?opt=hidden_sidebar

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Delete all the duplicating images and watch the Media without plugins for two days. Let us know if the duplicating images occur.

If you cannot do that on your live site, clone your site and move to the staging platform and test there.

Best Regards

hello first i found the issue because of the Instagram feed which you have an option in your theme i am using that the Instagram feed duplicated the images in gallery can you resolve this issue

2nd think i add filter on mobile view but when i click on its not open

hello first i found the issue because of the Instagram feed which you have an option in your theme i am using the Instagram feed to duplicate the images in the gallery can you resolve this issue

2nd think i add a filter on mobile view but when i click on its not open now after updating theme this option for separate filters for mobile view not working

3rd can you tell me how to add DOB and Confirm the password filed in my account form can you share the code for it

on mobile view the filter not showing like canvas please fix that i try everything

Hello,

Instagram API works as described in this documentation: https://developers.facebook.com/docs/instagram-api/guides/content-publishing/

We do not have any functionality to upload the images in other way. Instagram outfeed 25 recent images which are uploaded to Media library for cropping and showing on the site. Every 2 hours the images are checked if this image still exists in Instagram.

When Instagram is contacted by API, the images are uploaded into the Media library to show them the size in the smaller (optimized) size. You can either delete theme images or delete posts from these images, and the images would be deleted from the site.

Please check the documentation.

Best Regards

First of all, you never answer my all question its very strange what kind of support you offered who never answer all questions.

2nd thing I do not understand is your answer i was asking why the Instagram images were duplicated in media please resolve this issue it’s your theme site issue otherwise I also used the Instagram feed plugin they never did this thing to resolve your issues of the theme I frustrated because of that duplicated images before I lost my website whole pictures then i make an again complete website now again same heaping resolve this, please.

3rd think I want the search quick view button t on mobile view as well like there is wishlist

4th I want to confirm the password field as well on the account page how to do it?

5th on mobile view the filter not showing like a canvas please fix that

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Hello,

As for Instagram, please delete these images manually. Please check the manual I have provided to get the reason why they appear.

Please add this code to the Theme Settings > Custom CSS > Global:

@media (max-width: 1024px){
body .wd-buttons .wd-quick-view-icon, .wd-buttons .wd-compare-btn {
    display: flex;
}
}

As for the password field, this is the Woocommerce functionality. We do not influence that.

You can configure the buttons of the Mobiel button menu in the Theme Settings > General > Mobile bottom navbar: https://gyazo.com/2ad7082d091fafc8a193ac5f95eea0b9

Best Regards

i am talking about the filter on the mobile view shop and categories page i want the same like that as its shown in this demo layout i want this layout only for the mobile view
https://woodmart.xtemos.com/shop/?opt=hidden_sidebar

the last method which you share with me its not working can you check what is issue?

Hello,

Please move the code to the Mobile from General in the Theme Settings > Custom CSS

As for the hidden sidebar, you need to enable this option in the Theme Settings > Product archive > Sidebar.

If you have any questions please feel free to contact us.

Best Regards

can you please tell me why the filter not showing on mobile category page as i add in the shop page in shop page its showing but not showing in categories pages.

Hello,

Please upload icons to “image for categories navigation”.

Let us know if the problem remains.

If you have any questions please feel free to contact us.

Best Regards

Hi still i am getting Instagram all images duplicated so many times which is not ok delete a lot of times it also disturb my website and other images the link you share https://developers.facebook.com/docs/instagram-api/guides/content-publishing/ is not working there is nothing info about how to resolve this issue please resolve my issue don’t make excuses this is your theme its creating issue for me also when I add top ship plugin for my shipping than the website also creating issue and the customizer and elementor stop working when i activate that plugin please help and resolve me both issue.thank you

also please can you tell me why the Visitor counter does not count the specific numbers when anyone visits even its activate but still not showing.
please check this
https://www.andanni.com/shop/women/brands-a-z-women/cavreo-brands-a-z-women/augue-adipiscing-euismod/

Hello,

The counter shows the real number of users and updates every 5 seconds.

Unfortunately, we cannot change the Instagram procedure.

If you have any questions please feel free to contact us.

Best Regards

Are you serious about such unresponsive supports whose theme it is? Yours and you are saying you don’t know why pictures are duplicated are you out of mind this is not the first I was using Instagram feed it’s your theme issue and you are now not even interested to resolve this issue.Don’t be lie
2nd thing I ask about is why its not showing useds and you are talking users and updates every 5 seconds.do I ask this question after how many 2nd its updates? i ask why the counter users not showing i am shocked with your reply i think you are not interested with my issue and you dont want to resolve rubbish

Hello,

You need to delete the images upload via Instagram, then set “full” in the Instagram element: https://prnt.sc/HvBBNOCJHWJR

Then check if the images are duplicated. Every Instagram widget should have a “full” configuration.

Our developers checked and fixed the counter.

Best Regards

[Author]

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