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Issue with website template
- This topic has 14 replies, 2 voices, and was last updated 1 year, 5 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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December 4, 2024 at 11:40 pm #619495
shaalamiarif1ParticipantHello Dear
We have a few issue on website. so i will list one by one and attached screen shot to it.1. How change the font of home page banner (see the attached screen shot)
2. the options to send it as gift is not show on checkout, how to fix it (see the attached screen shot)
3. we updates the Google icon of the website, but it still show it as WordPress (see the attached screen shot)Thanks alot
ArifAttachments:
You must be logged in to view attached files.December 5, 2024 at 3:36 pm #619728Hello,
1. You can change the font by editing the slide in the Elementor >> From the style tab >> Paragraph >> change the font from the TypoGraphy: https://ibb.co/N9HB6fq
2. Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
3. Please navigate to Appearance > Customize > Site identity and set the icon for your site.
Google and all the search engines index and reindex pages with some period which can take more weeks, please give time to the search engines. it may take some time for Google to crawl your site and update the favicon on search results.
Best Regards.
December 9, 2024 at 1:39 am #620596
shaalamiarif1ParticipantHello Dear
December 9, 2024 at 11:53 am #620708
shaalamiarif1Participantplease check the link for new access
December 9, 2024 at 6:24 pm #620946Hello,
First of all update the new version of the theme “WOODMART WordPress NEW: 8.0.3 RELEASED”, update the required plugin, and check the option.
https://xtemos.com/docs-topic/update-the-theme/If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.
If the issue still remains, let me know and I will check and give you a possible solution.
Best Regards.
December 14, 2024 at 12:01 am #622362
shaalamiarif1Participanthello dear
we did not installed any Plugins, all is the same as the themes had
we still have the issue of the gift option not showingDecember 14, 2024 at 5:02 pm #622451Hello,
It appears that the gift option has not been enabled in the theme settings. You can find this under Settings > Shop > Free Gifts. https://ibb.co/dBCrGkH
Best Regards.
December 18, 2024 at 3:29 am #623390
shaalamiarif1ParticipantHello Dear
please check the private comment for more detailsAttachments:
You must be logged in to view attached files.December 18, 2024 at 3:46 pm #623591Hello,
It is working fine, I have seen that you have added the spacer between the paragraphs and when I increased the spacer it is showing fine. Please see the attached screenshot.
Best Regards.
Attachments:
You must be logged in to view attached files.January 20, 2025 at 7:52 am #630960
shaalamiarif1ParticipantHello Dear
I am so happy with the support you guys provide and that was the reason i bought the second template.I have 3 main issue on checkout, please check each screen shot and provided all separate answer for it
i have attached 3 screen shot and all is market what changes i want.1. screen shot 1, i want to change the “Order Note” test to (Card Message), also the inside text
2. I also want to make change to the “Billing details” want to remove some boxes, like address, but want to keep the name, phone number, email,
3. on the other screen shot where mark with 2, i want to hide the option (ship to different address). this option should be hide but the billing section should be open for all. As all our items will be send as gift.
on top of billing where it says (ship to different address), i want to add “recipient Details”.I kindly request to answeer all so it can save times of waiting.
Thank you in advance for your help and understanding
Kind Regards. Arif Shaalami
Attachments:
You must be logged in to view attached files.January 20, 2025 at 1:57 pm #631128Hello,
01. Try to use the Loco Translate plugin to change that text – https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/
02. Please use WoodMart Checkout Field Manager feature to hide the field which you want, here is our documentation on how to use that tool: https://xtemos.com/docs-topic/fields-manager/
03. Hide the “Ship to Different Address” Option in WooCommerce Settings
Go to WooCommerce -> Settings -> Shipping and click the Shipping Options tab.
Select the option Force shipping to the customer billing address as shown below.Best Regards
January 21, 2025 at 5:36 am #631335
shaalamiarif1ParticipantThank you for the information provided,
We followed all the steps you said, and able to fix of the issue.
but we still have some unsolved problem from our last email.1. We can’t found the option to Hide ( Ship to a different address?), we want just this section off, however we want the sipping details should be there,
2. We have downloaded (Loco Translate plugin), but can change the words on checkout
We can’t change the text (see screen shot), the text we want change
I hope you got my points
Kind Regards.
ArifAttachments:
You must be logged in to view attached files.January 21, 2025 at 11:32 am #631409Hello,
01. Hide the “Ship to Different Address” Option in WooCommerce Settings
Go to WooCommerce -> Settings -> Shipping and click the Shipping Options tab.
Select the option Force shipping to the customer billing address as shown below.02. Yes you can use the Loco Translate plugin to change that text – https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/
Best Regards
January 26, 2025 at 2:13 am #632779
shaalamiarif1ParticipantPlease check the screen shot,
We did downloaded the Loco, but we can change the text on checkout
Please share some screen shot step by step on how to do, it only takes you 3 mins, on the link you shared, we followed but can’t change itAttachments:
You must be logged in to view attached files.January 27, 2025 at 2:34 pm #633084Hello,
I have set up the Loco translate plugin on the site, now please go to Loco >> Plugins >> Edit the Woocommerce plugins >> Edit the English language translation and then find the words, change it and save it:
Best Regards.
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