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Issues after update

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  • #283275

    hsalima
    Participant

    Hi,

    I’ve faced some issues after updating:

    1. all loco translations were lost! Is there any way to recover it?

    2. All icons (list) used are unformatted, please see the images (before and after). How can one fix it?

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    #283369

    Hello,

    Please restore the site from the backup, save the translation file properly and update the theme, here is the video tutorial: https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3

    Please check Dashboard > Settings > General > site URL: if your site is https://… it should be the same URL there.

    Best Regards

    #283391

    hsalima
    Participant

    1. Thank you, but a video explaining how to use a plugin is not helpful.

    2. Plus: how can one know that the files were properly saved?

    3. And the issue with the icons/list?

    A translation can be repeated but an icon list not formatted properly is not good at all.

    #283643

    Hello,

    Here is the correct location of the file to save: https://prnt.sc/11j1kmo

    Please provide the screen of what URL you have in Dashboard > Settgins > General

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)