Kids Clothing Site

Okay so since the fix…

Attachments:

You must be logged in to view attached files.

Hello,

Please, provide your site admin access to the private area.

Please confirm the permission to deactivate the plugins and switch to the parent theme or any other theme for investigation.

Best Regards

Permission granted, please see attached

Hello,

Please provide the page URL and steps on how I can reproduce the problem. I am checking the site and cannot catch the problem: https://gyazo.com/56438eeffa978b9b63ae9bfac8162f17

Best Regards

Hello, the issue produced itself…

Hello,

Now everything is well with these pages: https://gyazo.com/9e090587ee921fb368b1040187b34ba4

If you have any questions please feel free to contact us.

Best Regards

The social media display…

Hello,

The custom CSS for the header was provided for another header layout, please remove it.

Please deactivate the plugins not related to the theme and check the issue, one of your plugins causes the issue.

Best Regards

Hello,

Please deactivate all the plugins except these ones:

Contact Form 7
Mailchimp for WordPress
Safe SVG
Slider Revolution
WooCommerce
WPBakery Page Builder
XTEMOS Post Types plugin

We do not know which one, in order to detect it is necessary to deactivate, check the issue, and then activate one by one to see which one causes the problem.

Best Regards

Hello,

1. After removing custom code related to the header, your header start to look normal. (Screenshot https://prnt.sc/1qfmyjr).

2. We have checked your site without third party plugins and didn’t find any issues with products and social buttons styles loading (Video https://drive.google.com/file/d/189YeP0uMKXhLsr5X8ofsQQaZOydGAmmK/view?usp=sharing).

3. Issue with font-weight on your “Ask” page is caused by an unclosed tag (Screenshot https://prnt.sc/1qfn8rg). Try to close <strong> tag correctly with slash symbol before closing tag text <strong>Text</strong>.

Kind Regards

[Author]

Posts