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Mailchimp subscription confirmation mail not being sent

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  • #464220

    adrianaoana13
    Participant

    Hello,

    I’m not receiving any confirmation mail to subscribe to the the newsletter list after pressing the button “subscribe” and receiving the notification message that I was successfully subscribed.
    I’ve enabled the debug logs and I’m receiving “INFO: Form 594 > Successfully subscribed m….” , however I’m not receiving the email to confirm the subscription. Checked also the spam folder.
    Status is connected and API Key it’s correctly added.
    “Double opt-in?” option is set on “Yes”
    The integration is made through Contact 7 form.
    I’m using the lastest version of woodmart: 7.2.0 & mailchimp:4.9.4

    Thank you

    #464297

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)