Masonry grid not working properely

Could you please check why i have activated “Masonry Grid” but all products are displayed in the same way?
I would like to display 4-2-4-2 … items in shop grid.

Thanks

Hello,

You have uploaded images of the same width and same height. The Masonry grid requires images of different sizes, which variate considerably.

Best Regards

Hi,

Okay, but could you explain me why masonry works good in our other site with woodmart 5.1.0?
All images are 1400×2000

Thank You

Hello,

Do you mean our demo? Our demo is customized a bit. Massonry grid always requires considerable different images in size.

If you have any questions please feel free to contact us.

Best Regards

Hi,
Please see the link below.
We have a site running with woodmart 5.1.0 and masonry works well with images that all have the same sizes (1400×2000).

Thank You

Hello,

This is not a Masonry grid. Please upload a few products with images of different sizes, to see how it works.

If you have any questions please feel free to contact us.

Best Regards

Hi,

I have enabled Masonry grid to obtain that view in woodmart 5.1
So, What i have to do to get the same layout in woodmart 6.3 or 6.5?

Thank You

Hi,

I saw that there are these rules in product grid item:
“attachment-woodmart_shop_catalog_x2 size-woodmart_shop_catalog_x2”
Where can i set these rules in woodmart 6.3/6.5?

Thanks

Hello,

Please make a full backup of your site and update the theme to the recent version. You need also to update all the plugins in Appearance > Install plugins and apply patch 405707.

Find our documentation tutorial about this here: https://xtemos.com/docs-topic/automatic-patcher/

If you have any questions please feel free to contact us.

Best Regards

Hi,

I have updated the theme and then applied the patch but there is a problem with size-woodmart_shop_catalog_x2 images that not mantain original aspect ratio.
Images are 1400×2000 and sometimes image resizes to 840×1200 (That is correct) and sometimes image resizes to 840×840 (That is wrong).
Could you please check why it happens?

Thank You

Hello,

Sorry for the delay. I have submitted the case to our developers, we will get you back asap.

Best Regards

Hello,

Please provide the FTP access. Please insert the access into the Private content below the message area.

If you have any questions please feel free to contact us.

Best Regards

Please find FTP access in private area.

Hello,

Please check the access, I cannot login.

Best Regards

Hi,

Could you please try again?

Thanks

Hello,

Unfortunately, still cannot log in. Pelase check if you have any blocks by country or ID.

If you have any questions please feel free to contact us.

Best Regards

Hi,

Could you please try again?
There are no geo blocks.
This is not the first time that i give you FTP access.

Thanks

Hello good day !!!
When applying patch 405707 the store page of my site is breaking the grid images.
Line 1 shows 3 images and line 2 shows a larger image.
All images are with the same dimension of 300×300
I\’ve already tried changing the settings in PRODUCTS GRID but it fixed the problem.
You can see more details by going to my store page.
https://navstok.com/loja/
Waiting for directions.
Thank you very much.

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Hello,

Please keep the FTP access valid I will submit the case to our developers and will get back to you as soon as possible.

Please provide also WordPress admin access.

If you have any questions please feel free to contact us.

Best Regards

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