Home Forums WoodMart support forum message error child theme

message error child theme

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #476183

    Nicosa
    Participant

    Good morning,

    I have an error message in my backup with the child theme.. the error message indicates spaces.. it only happens with the child theme, with the parent it does not indicate the same with the theme twenty twenty one …

    in the wp-config.php by putting true , there are deprecations at the level of the wp-includes at different lines and also obsolete parameters ..

    Good evening ,

    Attachments:
    You must be logged in to view attached files.
    #476214

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #476276

    Nicosa
    Participant

    Hi Elise,

    I let you deactivate the plugins, I saved the site..

    In the reserved area, I have put the identifiers for you,

    Beautiful day,

    #476739

    Hello,

    Please check the credentials I cannot log in to your site.

    Best Regards

    #476740

    Nicosa
    Participant

    Hello Elise,

    I gave you the identifiers, on my side I disconnected and I manage to reconnect easily…

    #476766

    Hello,

    Most likely your custom code in functions.php causes the problem, please check the custom code.

    If you have any questions please feel free to contact us.

    Best Regards

    #476801

    Nicosa
    Participant

    Hello Elise,

    I was checking custom codes in function.php of child theme. the theme’s function.php file is well done to add custom codes after the codes are well written with <?php ?> tags so sometimes I don’t understand why there is an error because of that… We can well put as many codes as you want in your function.php file, knowing that there are no other places in the child theme ..?

    #477142

    Hello,

    Please check the issue on the parent theme.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)