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mise a jour echouée

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  • #204359

    ghisleghis
    Participant

    probleme mises a jour. La mise a jour a echoué. pcl zip ERR BAD format. -10

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    #204450

    Hello,

    I saw the screenshot you attached.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you still need help, provide FTP and admin panel login access to the private area.

    Best Regards.

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