Home Forums WoodMart support forum Mobile menu & Cart not working on IOS

Mobile menu & Cart not working on IOS

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #572616

    bolodiab3007
    Participant

    Hello!

    The button which opens mobile side menu is working on Android devices (Chromium) and also on desktop with screen resized to mobile.

    But, the menu button and also cart button stopped working on IOS devices. I attach video in private content, as well as the link to website.

    Best regards,
    Vladimir

    #572698

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Clear the site/server/mobile cache

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    #573033

    bolodiab3007
    Participant

    Hello!

    Thank you for your reply!

    We have followed every step of your guide, but it had no any results.

    The thing that we figured out is that buttons are not working on more old versions of IOS and are successfully working on new ones.

    Best regards,
    Vladimir

    #573109

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify which old versions of IOS you checked and which versions of the browsers you used there.

    Thank you in advance.

    Kind Regards

    #573499

    bolodiab3007
    Participant

    Hello!

    The problem has resolved itself.

    If it arises again, I will write you.

    Best regards,

    Vladimir

    #573557

    Luke Nielsen
    Keymaster

    Hello,

    Okay, understood.

    Have a good day!

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)