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mobile phone filters

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  • #189023

    lover69
    Participant

    Hi,

    The little filter icon that floats in the left of screen on mobiles, opens up a sidebar with filters. But it is missing my category filter. I cant find any area to edit and add things to there. How do i do it?

    #189073

    Hello,

    I have tested your website and the sidebar filters are displayed the same for both mobile and desktop versions.

    Screenshot for Clarification: https://ibb.co/Fz5FZCW

    Please clear cache and check back.

    Best Regards.

    #189079

    lover69
    Participant

    Tested again with caches cleared, same issue see screenshot.
    This was a problem since months, only now addressing it. But its always been like this.

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    #189081

    lover69
    Participant

    Sorry yes you are right its working. It was only showing like this in a subcategory.

    Is it possible to set that the main categories show in the filter IF you are in a subcategory? So people can navigate back to top level categories easier?

    #189103

    Hello,

    It seems that the option show hierarchy is disabled from Appearance >> Widgets that why its behaving like that Please enable the option this will surely fix this.

    Screenshot for Clarification: https://ibb.co/LCtCnJn

    If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

Viewing 5 posts - 1 through 5 (of 5 total)