Moved: Reply To: Logo

Well, I figured out the HTML blocks. I am going to create each for every brand adding relevant brands and try to add them to the product page and see. In the meantime, I have also tried fixing the logo/Header but its not working. I changed it as indicated in the documentation but changes are not reflecting. What could be wrong

See screenshot https://snipboard.io/ig4Xdn.jpg

Also, there is this part of the menu I haven’t been able to change

See screenshot https://snipboard.io/bSEoRj.jpg

Hello,

Your screen does not show which logo you have in the result. Ok. Pages may have custom header. I suspect that you edit the default header and your page uses the custom header that is why you do not see the results.

Also, take into consideration that there is also the mobile view of your header http://prntscr.com/iyd3v3 check all the elements there.

Best Regards

I edited all the logos on the header builder. All those fields. I think I will have to upload so that you can be able to check what I am saying. I will be uploading in like a weeks time

Hello,

Please deactivate all the plugins not related to the theme provide the site admin access to the private area I will check.

Best Regards

Hello

I uploaded all non theme plugins and still I didn’t get to fix it.

Check logins in the private content section. I hope it is secure

Hello,

1. Make the full backup of your site.

2. Deactivate and delete the current version.

3. Upload the new version from your portfolio on this forum.

4. Upload and install.

Best Regards

I didnt understand. I deactivate the theme and delete it? Which version should I upload. Could you please do it from that side coz I really didn’t understand what you meant?

I did a test by unistalling the theme on the localhost then uploaded the theme afresh and the results are that it worked. Thanks. lemmi try fixing other things that didn’t work initially and before i can contact you over the same. Thanks

Hello,

Please provide the site admin access as well as FTP to the private area. Do not delete anything, please.

Best Regards

Okay check details in the private section

Hello,

I cannot log in our site https://prnt.sc/s7ydm2

Best Regards

There was an error I did in copying the URL. It is http://nemtechcomputers.com/wp-admin

I think the logo section got fixed when I reuploaded the theme afresh. Now check this part. Whenever I try to change the products nothing displays Kindly check this area https://snipboard.io/ULkVBZ.jpg too

Hello,

I have updated the plugin. Please clarify your issue in more detail: what steps do you with AJAX product tab?

Best Regards

This is the part I meant to know how to fix. I want different product to show on different tabs. Apparently it shows same products everywhere. I have tried to fix but in vain see this https://youtu.be/QoJsBc1GM9Y or https://www.mediafire.com/file/9bme2ki8dqgc4cd/20200501_113531.mp4/file

I am also having issues displaying some photos

See this https://snipboard.io/5QcJVu.jpg and also on mobile the brands are not showing. See screenshot https://snipboard.io/5QcJVu.jpg (Slider)

Mobile screenshots
https://snipboard.io/CaGYqz.jpg
https://snipboard.io/0UioJw.jpg
https://snipboard.io/BJNzAZ.jpg
https://snipboard.io/e05qbW.jpg

Kindly check those and advice

Hello,

Configure each tab to show the products as per your needs, take this manual https://xtemos.com/docs/woodmart/faq-guides/product-grid-carousel-element/

You need to configure Data Source.

Best Regards

I will work on it, What about photos of brands not showing on mobile?

Hello,

Please provide a page URL with the problem.

Best Regards

All urls when on mobile.

Anywhere where the brand logo is supposed to display it shows no image. On desktop version, all is well…

See this screen
This is home https://snipboard.io/SsGdMf.jpg

This is on product page https://snipboard.io/GKhuOq.jpg https://snipboard.io/Gp8uX4.jpg

Hello,

Your site is not workable I check several times from time to time https://prnt.sc/sairtu

Best Regards

I changed that in the chat. Lemmi send the details again on the private section

Hello,

You have transferred the site from the local host incorrectly. https://prnt.sc/sbc93s

You need to apply all images again from your Media Library or transfer the site correctly.

I do not remember the plugin, but there is one that replaces the domain through the site. Try to find it.

Best Regards

I was able to fix the brand logo fixes.

Then I got into another problem this morning

I got a notification on woocommerce update that was available, updated it and rant into this error.

Kindly let me know what caused it and if possible solve it for me.

See attachments for the errors shown

Attachments:

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Hello,

You need to activate the theme license. You can find instruction on how to do it here: https://xtemos.com/docs/woodmart/update-theme-2/

Best Regards

[Author]

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