Moved: Reply To: Moved: Slider Revolution

Hello,

Please provide page URL with the problem and site admin access to the private area.

Best Regards

Wherever there is an instagram widget. Our profile: https://www.instagram.com/kudinova_eco/, but this one opens: https://www.instagram.com/flickr/

https://ekokot.com
https://ekokot.com/iz-chego-sshit-shopper/

Hello,

Please have a look at the screen: https://gyazo.com/581ed3cf782e961002e02277a141bcd4

First is your page with the Instagram

Then page /kudinova_eco/ which is set in your Theme Settings.

And the final is the Flikr account.

As you can see the page takes the images from /kudinova_eco/

Best Regards

The Flikr account is not my account, I have nothing to do with it. How can I make my / kudinova_eco account open when I click the “Go” button?
I myself see that on the website page there is a photo from my account. But clicking the “Go” button opens a Flikr Account.

I don’t know how to describe the problem more clearly…

Hello,

Please provide page URL and screen which button you press.

I am checking both pages:
https://ekokot.com
https://ekokot.com/iz-chego-sshit-shopper/

Both of them have Instagram images. Images are shown from https://www.instagram.com/kudinova_eco/ when I press an image, I get to the appropriate account -/kudinova_eco/ Whatever I press, I get to this account /kudinova_eco/

It seems we speak about different elements. Please clarify once more the problem.

Best Regards

If you click on the image, you will indeed be taken to the @kudinova_eco profile. But if I click on the link that is at the bottom of the photos (the screen is attached) I get to the profile https://www.instagram.com/flickr/.

I have nothing to do with the profile https://www.instagram.com/flickr/ and don’t know why it opens. How to make @kudinova_eco profile open when clicking on a link?

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Hello,

Now I see.

Please make the full backup of your site and update the parent theme.

Then deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

If the problem remains even after all the plugins deactivated, please contact us.

Best Regards

I did everything according to your instructions. The problem is not solved.

Hello,

We detected the problem and working on it. It will be fixed in the nearest update.

Best Regards

The theme has been updated, but the problem persists. Anyway, the link opens another account on Instagram. It can be fixed?

Hello,

We have opened the field nickname when API has been chosen. You need to insert your nickname so that link could open your page: https://prnt.sc/vhsvf5

Best Regards

Everything works, thank you!

There is another question. Downloaded the favicon. But in search engines it still hasn’t changed – several months have passed.

Where to download it correctly?

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Hello,

Please insert the favicon in the Appearance > Customize > Site Identity.

Best Regards

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