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Moved: Reply To: Request for Assistance

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #324675

    ajax
    Participant

    Hi,

    Please refer to the private section.

    Thank you.

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    #324732

    Hello,

    As for the issue 1 and 2 deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Most likely there is a plugin conflict influencing the theme styles.

    As for issue 3, as soon as you enable the catalog mode, Add to cart would disappear, Wishlist and Compare can be disabled in the Theme Settings > Shop > Wishlist/Compare.

    Best Regards

    #325010

    ajax
    Participant

    Hi Elise,

    Please refer to the private section below.

    Thank you.

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    #325044

    Hello,

    You can find a description and how to set the products in this manual: https://xtemos.com/docs/woodmart/faq-guides/product-grid-carousel-element/
    If you have any questions please feel free to contact us.

    Best Regards

    #325372

    ajax
    Participant

    Hi,

    I am trying to configure the form for the Mailchimp for WordPress plugin, however, I am unsure as to how do I add a header text that is centralized similar to the one in the example (“Join our newsletter now”). I have attached the screenshot below.

    Would appreciate it a lot if you may guide the custom HTML code for this.

    Thank you.

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    #325390

    Hello,

    You need to divide the row into three columns and insert all the content into the middle column.

    Please check the template library for more ready layouts that requires only replacing the content: https://xtemos.com/docs/woodmart/templates-library/

    Best Regards

    #325786

    ajax
    Participant

    Hi,

    Thank you for your guidance, and I have successfully completed the newsletter section.

    Additionally, can I also check where can I edit this brands section of the “About Us” page? (attached the image in the screenshot below)

    Thank you.

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    #325821

    Hello,

    This is the HTML block (Dashboard > HTML blocks). Please check which one is used in the Theme Settigns > Footer > Prefooter.

    If you have any questions please feel free to contact us.

    Best Regards

    #326080

    ajax
    Participant

    Hi,

    Thank you for the clarification, I have figured out how to edit the pre-footer under HTML block.

    Additionally, I would like to clarify how may I edit the structure for the pre-footer section? Currently, the HTML block I am working on has a 5 columns (20, 20, 20, 20, 20) even split (attached the screenshot). However, I would like to change it to only 3 columns with slightly larger front column if possible (Example: 50, 25, 25).

    *Edited: Sorry, I figured out how to do the above already. Thank you anyway.

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    #326089

    ajax
    Participant

    Hi,

    May I know how can I remove these gaps between the pre-footer and the copyright at the bottom? (Attached in the screenshot below). Because I have decided to switch off the main footer, and use the pre-footer template as my footer instead.

    Thank you.

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    #326117

    Hello,

    Pre footer is one 100% width column before the footer, you can insert HTML block and create any layout with any number of columns. https://xtemos.com/docs/woodmart/html-blocks-2/#pre-footer

    If you have any questions please feel free to contact us.

    Best Regards

    #326386

    ajax
    Participant

    Hi,

    I understand how to use and modify the pre-footer.

    However, I would like to check how may I remove the gap between the content and the pre-footer as mentioned earlier:

    “May I know how can I remove these gaps between the pre-footer and the copyright at the bottom? (Attached in the screenshot below). Because I have decided to switch off the main footer, and use the pre-footer template as my footer instead.”

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    #326415

    Hello,

    Please follow this manual instruction: https://xtemos.com/docs/woodmart/faq-guides/top-bottom-paddings/

    If you have any questions please feel free to contact us.

    Best Regards

    #326691

    If you have any questions please feel free to contact us.

    Best Regards

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