Moved: Reply To: Update error (PCLZIP_ERR_BAD_FORMAT (-10)

Hi, I’m having the same problem when trying to update the theme.

I followed the instructions but it didn’t work.

Could you please help me? (FTP access in private area)

Hello,

Thank you very much for choosing our theme and for contacting us.

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, provide FTP access to the private area.

Best Regards

[Author]

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