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My Account Page issue with CSS and Elementor Pro

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  • Author
    Posts
  • #482813

    mramsey
    Participant

    Hi,

    I have purchased Elementor Pro to edit my WooCommerce my Account Page, and I have created a new Page called “Account” for testing, but as you can see from attached photos, editing the new “Account” page with elementor pro looks very good, but once I publish the page, WoodMart CSS cause a problem with the page not loading correctly.

    Also for testing, I have tried storefront theme, I looked at My Account page and it looks great with Elementor Pro design.

    Can you help please with this CSS issues?

    Thanks

    • This topic was modified 9 months, 1 week ago by mramsey.
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    #482868

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #482908

    mramsey
    Participant

    Below is the access

    #482958

    Luke Nielsen
    Keymaster

    Hello,

    Please give me permission for checking the issue on the default theme.

    Looking forward to collaborating with you!

    Kind Regards

    #482964

    mramsey
    Participant

    Hi Luke,

    Yes you have my permission to do any changes to the default theme.

    Thanks.

    #483010

    Luke Nielsen
    Keymaster

    Hello,

    Please add the below code to the “Global Custom CSS” area in Theme Settings -> Custom CSS.

    .wd-my-account-sidebar .woocommerce-MyAccount-navigation {
    width: auto !important;
    }

    Let me know the result.

    Kind Regards

    #483012

    Luke Nielsen
    Keymaster

    Hello,

    Please add the below code to the “Global Custom CSS” area in Theme Settings -> Custom CSS.

    .wd-my-account-sidebar .woocommerce-MyAccount-navigation {
        width: auto !important;
    }

    Let me know the result.

    Kind Regards

    #483024

    mramsey
    Participant

    Hi Luke,

    This code didn’t fix the problem at all.

    Also address (BILLING ADDRESS) page still have the same problem too.

    See attached new photos.

    Your admin access is still valid, you can access my site and have a look.

    Thanks.

    • This reply was modified 9 months, 1 week ago by mramsey.
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    #483029

    Luke Nielsen
    Keymaster

    Hello,

    I checked it and on my side, it worked. I see the mistake on your screenshot that you did: https://take.ms/KgLBr

    I have fixed that and cleared the cache, so you can just check the Checkout page.

    Kind Regards

    #483038

    mramsey
    Participant

    what do I need to do?

    Change .wd to .wp?

    .wd-my-account-sidebar .woocommerce-MyAccount-navigation {
    width: auto !important;
    }

    Also the billing address still has the problem.

    #483054

    mramsey
    Participant

    Hi Luke,

    Are able to send me a CSS code for My-Account navigation menu and for view order page.

    I will go through them and modify the CSS color and background according to my theme.

    I think this will be easy than debugging the issue with Elementor Pro with WoodMart them.

    Thanks.

    #483168

    Luke Nielsen
    Keymaster

    Hello,

    1. I told you that I have fixed it on your side, the issue was that you haven’t copied the full code therefore at the beginning should be dot .: https://take.ms/gTpM82

    2. For now, I see that you have changed the My Account design: https://take.ms/hs06Q so how can I help here? send me some screenshots for a better understanding.

    Looking forward to collaborating with you!

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)