Hi,
we have a problem in our webshop with your theme. In order page when someone enters all the data in the cart and select create an account in order page summary error is recieved that its not found, but the account is created and the order is created altough it doesnt show up like that. Also if you refresh the page you are logged in.
What is the problem
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Hi, that is not possible for us, since its a live (production) site in question. Our client wont allow the downtime for the shop.
Can you check in some other way?
In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.