Need help setting up, mutiple issues

[anmolgoel02]

Hi,

First of let me say, Amazing amazing theme. You have given answers to so many problems that we don’t need seperate plugins for so many things.

I am encountering issues in some things while setting up.
I’ve crreated a staging site and turned off caching, almost all changes are instantly reflected but any changes done on the single product page are not showing up.

Issues I’m facing till now:

– Unable to change single page layout, tried multiple options, product image is coming as very small like a thumbnail.
– Can’t view items sold counter, visitor counter on same page
– I have YITH request quote plugin installed that shows a button on the single product page which is not showing now.
– On single page how to change block- “Soft Edge collection”; Shipping & returns, Product care accordions; Product details text (coming same for all); About brand section.
– Mobile secondary menu cant understand how to configure
– Forgot password page for user giving 404 error
– In description it said users can share wishlist but i cant find any of these buttons on wishlist where user can share it.

I’m still in the process of understanding and customizing.

• This topic was modified 1 week, 4 days ago by anmolgoel02.

Hello anmolgoel02,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Hi,

The issues i mentioned don’t need any screenshots, you can verify the single product page issues by opening any product page.
you can change setting from backend and find it is not being reflected on the single page.

Hi anmolgoel02,

Your website is currently in maintenance mode, and we cannot view its content.

Regards,

Hi,

It can be accessed after 5 minutes of this happening.
Since it’s a staging site and there are no visitors, it runs the CRON scheduler when we try to login

You can check now

Hi anmolgoel02,

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Thanks for your patience.

Regards,

Yes no problem, just re-enable them back later.

This is a staging site so you can do as needed, no need to check with me.

any update?

Hi anmolgoel02,

Thanks for your confirmation.

Somehow your site loads too slow. I even tried with VPN but still couldn’t access other pages except single product.

Do you have any IP or Countries restrictions? Please double check, I am come from Viet Nam.

Regards,

Hi,

There are no restrictions.

Like i said earlier, it’s a staging site and there are no visitors, it runs the CRON scheduler when we try to login.

Just disable auto updates, and try after 3-4 mins. It’s loading normally for me.

Hi anmolgoel02,

Thanks for your patience.

I tried many times and keep facing 503 and 500 errors, which are related to server configurations.

I recommend reaching out to your hosting provider, who will be able to guide you through the process.

Regards,

Hi,

Can you send me screenshot on where are you facing the errors?

I would need that to take up the issue with my host.

Also i can see the single page is showing as intended, did you make any change or change any plugin for it?

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