Need Support for 2 issues.

I attached 2 images here. For My First Image:

*Additional information & Application method*

Where are the options to edit the two options? Help me to find out.

I Have another Query. I wanna added the product gallery below the product image , i marked in the image no. 2.
Also help me to find out.

Thanks.

Attachments:

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Hi itsmeshifat23,

Thanks for reaching to us and appreciate your patience.

You are using a Custom Single Product layout, which is built with WoodMart WooCommerce builder.

Navigate to Layouts > edit the layout. Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Regards,
Hung PD

Maybe you don’t understand what i’m saying. Where should I go, if i have to added content in the “Additional information & Application method’ options.

What is the problem? Almost 40-hour has gone. But didn’t get the answer.

Hi itsmeshifat23,

Thanks for your patience.

There are 3 default tabs of WooCommerce:

+ The Additional Information Tab: Shows when the Attributes are added under a Product. If the
Attributes are not added then the Additional Information tab doesn’t show.

+ Description Tab: This is the main description on the product page.

+ Reviews: Used to show customers’ reviews.

While Application Method tab you are referring to was added globally via Theme Settings > Single Product > Tabs. You can read more here https://xtemos.com/docs-topic/custom-tabs/

Regards,
Hung PD

Thanks for the response. I found the *Application Method* tab from ‘Theme Settings > Single Product > Tabs’. But every cosmetics item has different types of uses method. If I change the *Application Method* tab content from settings, all of products that contains the *Application Method*, tab’s, are changed. Also, when i added new products from *Products* setting, i haven’t seen that * *Application Method* tab. But from the settings of “Application method” tab, conditions are set to ‘Include’ & ‘all products’. So, why don’t i see the “Application method tab”, when i added a new product?

Hi itsmeshifat23,

Thanks for your patience.

The setting should be applied for static information only. In case you want specific information for each products, then you need use Custom tab via Product settings.

Regards,
Hung PD

yes. i am using this. But tell me your support time. I am waiting almost 40 hours to get your reply. This is boring sir.

Hi itsmeshifat23,

Sorry for that inconvenience, we will try to resolve your issues ASAP next time.

Regards,
Hung PD

Thank you. I have another query. I imported the demo website first. When I opened a product, there is cart button ‘Add to cart’ is above the social icon. But when i uploaded a new product, there is no add to cart option above the social icon. I attached the images named ‘demo product.png & uploaded product.png’. If you see the SS, you will understand the problem.

Attachments:

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Hi itsmeshifat23,

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,
Hung PD

Okkkkk.

Hi itsmeshifat23,

Thanks for details.

Please make sure you set price for products.

Regards,
Hung PD

Thank you so much <3 <3 <3

Hi itsmeshifat23,

Thanks for your patience.

Glad to hear your issue has been resolved. And hope you can share you feedbacks here https://tally.so/r/w4l54k

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

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