Home Forums WoodMart support forum No size table

No size table

Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
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  • #116659

    grehgor
    Participant

    I do not know exactly when to update, but the size chart on the product card has stopped displaying.

    How to identify the cause?

    #116678

    Hello,

    The current theme version is 3.6.2

    Please deactivate all the plugins not related to the theme, switch to the parent theme if you use the child and check the issue.

    Best Regards

    #116698

    grehgor
    Participant

    How can I upgrade to version 3.6.2

    The latest file available on ThemeForest is 3.6.1

    #116740

    Hello,

    Yes, you are right 3.6.1 is recent.

    Please check and make sure you have not disabled the sidebar in the Theme setting > Product page http://prntscr.com/n6zg52

    Best Regards

    #116749

    grehgor
    Participant

    the print screen attaches my settings

    Attachments:
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    #116762

    Hello,

    You need to set 2 columns left or 2 columns right. Now you have set the full-width, that is why the sidebar has disappeared.

    Best Regards

    #116773

    grehgor
    Participant

    we do not understand each other.

    See attachment (this is not displayed here)

    Attachments:
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    #116800

    Hello,

    Please provide your site admin access into the private area so that I could check the issue. Please deactivate all the plugins not related to the theme.

    Best Regards

    #117343

    grehgor
    Participant

    Hello,
    I am sorry that I did not answer right away, but there were more important matters.

    going back to the “size table”

    I turned off the plug and I did not find a solution to the problem. I can not leave the plugins off for longer due to traffic on the site.

    I decided to perform a new test installation for checking. The “size table” still does not work. – check yourself on a clean installation. I’m sending you access.

    #117403

    Hello,

    This issue will be fixed in the nearest updated. Meanwhile, we suggest you add this code to the functions.php of the child theme:

        function woodmart_sguide_display( $post_id = false ){
            $post_id = ( $post_id ) ? $post_id : get_the_ID();
            
            $sguide_post_id = get_post_meta( $post_id, 'woodmart_sguide_select' );
            
            if ( isset( $sguide_post_id[0] ) && $sguide_post_id[0] == 'disable' ) return; 
            
            if ( isset( $sguide_post_id[0] ) && !empty( $sguide_post_id[0] ) ){
                $sguide_post_id = $sguide_post_id[0];
            }else{
                $terms = wp_get_post_terms( $post_id, 'product_cat' );
                if ( $terms ) {
                    foreach( $terms as $term ){
    					$sguide_post_meta = get_term_meta( $term->term_id, 'woodmart_chosen_sguide' );
                        if ( $sguide_post_meta[0] ) {
                            $sguide_post_id = $sguide_post_meta[0];
                        }else{
                            $sguide_post_id = false;
                        }
                    }
                }
            }    
            if ( $sguide_post_id ) {
                $sguide_post = get_post( $sguide_post_id );
                $size_tables = get_post_meta( $sguide_post_id, 'woodmart_sguide' );
                    
                woodmart_sguide_display_table_template( $sguide_post, $size_tables );
            }
        }

    Best Regards

    #117768

    grehgor
    Participant

    So I noticed that in version 3.6.1. the “brand” bar (over the footer) on the single product tab does not work

    #117816

    Hello,

    I cannot enter your site please to check the settings update the credentials

    Please provide the product URL and screen what wrong is.

    Best Regards

    #117905

    grehgor
    Participant

    I checked it on this test fresh installation (I have a good version on the production version)

    http://test.gassu.eu/product/decoration-wooden-present/

    Brands are turned off and they are still showing. I am reporting a problem, because sooner or later it will come out

    #117921

    grehgor
    Participant

    I forgot to provide a link to the test page: http://test.gassu.eu/wp-admin

    I still have a suggestion if you can add widged

    – WOODMART product sales
    – WOODMART pordukt in stock

    I miss such functionalities for full happiness

    #117980

    Hello,

    I do not see the brands, please provide the page URL.

    Create HTML block wit the product grid element and insert the HTML widget into the shop page widget area

    Best Regards

    #117987

    grehgor
    Participant

    http://test.gassu.eu/product/decoration-wooden-present/

    I attach a screenshot from the screen (you can not turn it off)

    as for the widget, I was talking about product filters
    – WOODMART filter product sales
    – WOODMART filter pordukt in stock

    Attachments:
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    #118018

    Hello,

    In order to remove the brands, navigate to the Theme Settings > Foorer > remover everything from the pre-footer area.

    In order to show a sales product, Create HTML block with the product grid element and insert the HTML widget into the shop page widget area

    https://xtemos.com/docs/woodmart/faq-guides/product-grid-carousel-element/

    and https://xtemos.com/docs/woodmart/html-blocks-2/

    Best Regards

    #122771

    grehgor
    Participant

    Hello,

    I upgraded to version 3.7, but the problem with displaying the size table has not been solved. The size chart is not displayed in products with variants.

    adding the theme.php function code to the child theme does not help. after the update, it stopped working.

    in addition, the link to compare on the product page is green and does not accept the theme colors

    #122801

    Hello,

    Please check and provide your valid credentials, please specify which is login as you provide two.

    Best Regards

    #122954

    grehgor
    Participant

    Hello,

    I will develop the thread …

    I have one website on Woodmart for a long time. On this page, after the update the size table is displayed correctly, but “compare” has a problem with the link color (it is green and can not be changed (unless I add css)

    I also create a second Woodmart store (I started to create a 3.6.1 store). After the update, the size table is not displayed on products with variants. “Compare” as on the previous page has a problem with the color of the link.

    I am sending login details to the created store

    #123012

    Hello,

    Hello,

    Please deactivate all the plugins not related to the theme and try to set the size guide in the product https://gyazo.com/d9fc47deb54e959ae0b06a1d8e801197

    If you have added any customization code remove it. If you need to customize anything install and activate the child theme. This concerns both the size guide and compares color

    Best Regards

Viewing 21 posts - 1 through 21 (of 21 total)