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Not proper display

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  • #209425

    MargoD
    Participant

    Hi,
    I added content from block in PRODUCT TAB OPTIONS. I have a display problem. Look at imges, one shows how it should be and the other how it is.
    Thanks

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    #209444

    Artem Temos
    Keymaster

    Hi,

    Try to add the following code snippet to the Custom JS on document ready area in Theme Settings to fix this issue.

    jQuery('.tabs > li').click(function() {
    	setTimeout(function(){
    		vc_rowBehaviour();
    	},10);
    });

    Regards

    #209462

    MargoD
    Participant

    I think it will be good.
    I have another question. I have a picture inserted in the product description. Unfortunately, the picture is not visible on the smartphone, or in Safari. Look at images.

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    #209465

    Artem Temos
    Keymaster

    It seems to be not an image but emoji symbol and it may be displayed differently in different browsers. It doesn’t depend on our theme.

    #209487

    MargoD
    Participant

    This is an image (jpeg). I can’t put the image in the “short product description” field at all.

    Returning to the previous case, the view is still broken in Safari. Look at the attachment please.
    Thank you.

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    #209529

    MargoD
    Participant

    Unfortunately it didn’t work. The image is still faulty, also in other browsers.

    #209586

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    As for the initial problem, it seems to be your browser cache. Clear the cache in Safari and test how it works.

    Regards

    #209866

    MargoD
    Participant

    Hello,
    unfortunately the problem is in other browsers also. Look at the picture.
    Thanks

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    #209869

    MargoD
    Participant

    Forget about my last message. I did an update and for now everything is displaying well.
    Thank you for your help

    #209880

    Artem Temos
    Keymaster

    OK, fine. Contact us if you will have any extra questions.

Viewing 10 posts - 1 through 10 (of 10 total)