Home › Forums › WoodMart support forum › Order summary blank page

Order summary blank page

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 2, 2023 at 3:27 pm #463803

    webiaprod
    Participant

    Hello,

    When I place an order the order summary page is blank. I did a test by deactivating the plugins. The problem is still there. By changing the theme, there was no more problem. There must be an error in the Woodmart theme. Everything is up to date.

    Best regards,

    May 2, 2023 at 3:32 pm #463804

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    May 2, 2023 at 3:36 pm #463806

    webiaprod
    Participant

    The accesses below :

    May 2, 2023 at 3:50 pm #463812

    Artem Temos
    Keymaster

    You need to enable default Thank you page content in Theme Settings as shown on the screenshot https://gyazo.com/a1ef139fe6686c3f630b763288769c6c

    May 2, 2023 at 5:09 pm #463850

    webiaprod
    Participant

    Thank you! That was it

    May 3, 2023 at 9:10 am #463971

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Order summary blank page’ is closed to new replies.