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Orders disappearing

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  • #380341

    ahsansaeed
    Participant

    Our orders from May 29 disappeared, those were all completed and processed orders booked with courier companies for shipping. those orders started showing again after few hours of disappearing but were with the status “Processing” and in the meanwhile the orders received afterwards disappeared.
    Today all orders from May 29th disappeared again and orders placed afterwards started to show now. I’ve build this website myself but I don’t have a technical background. Anyone kind enough to assist me please? Thanks in advance!

    #380451

    Hello,

    Please check how it works with the default wordpress theme. Because the orders are woocommerce functionality and our theme doesn’t influence.

    Best Regards

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