Home Forums WoodMart support forum Our Brands list doesn’t appear

Our Brands list doesn’t appear

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #478022

    lucachen
    Participant

    can you help us with our problem? our brand list doesn’t appear on the WPBakery “Brands” option.

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    #478096

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #478415

    admin-9761
    Participant

    Same problem as mine. Please help.

    #478948

    lucachen
    Participant

    credentials

    #479044

    Artem Temos
    Keymaster

    As we can see, you are using an external plugin to add brand functionality. Our theme element works with our theme’s brands only. It will not work with 3rd party plugins.

    Kind Regards

    #479122

    lucachen
    Participant

    what was the name of the theme’s brand function?

    #479256

    Artem Temos
    Keymaster

    Hello,

    You can find an instruction about how to setup our theme’s brands in our documentation here https://xtemos.com/docs-topic/product-brands/

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)